OpenTable
Tech / AI / Software
ProductManager(DinerEngagement)
“Product Manager (Diner Engagement) at OpenTable. Skills: Product Management, Diner Engagement, Web and App Product Oversight, Notification Center and Loyalty Program Management, Increasing Session Starts per Diner, Cross-functional Collaboration, Data Analysis, User Research. Lead the ideation, technical development, and launch of innovative products. Establish shared vision across the company by building consensus on priorities leading to product execution”
What You'll Achieve.
increase session starts per diner; deliver products that are recognized best in the industry; enhance user satisfaction
Industry & Context.
highly analytical; Great analytical sense; Data-centricity; ability to identify the right metrics and track and report back on impact; apply the scientific method
Includes some travel, mostly within California but potentially international
What They're Looking For.
Must Have
2+ years experience as a consumer PM with design sense and familiarity with design best practices for apps and web, A record of success in bringing new products to market of a similar complexity (entire product flows that spans across multiple pages/ screens) and scale (at least a million users per week) across all platforms (web, iOS and Android), Great analytical sense and experience with defining and running AB-tests in a consumer product, Data-centricity – a deep curiosity of metrics, the ability to identify the right metrics and track and report back on impact, Technical background - you should be able to comfortably discuss development tradeoffs and directions with our engineering team, User empathy and experience with running in-person user tests, Creativity – you will have lots of fresh ideas and be hungry to test them and see the results, A communicator and good listener – able to present ideas coherently and exceptional at building consensus among a diverse group (sometimes remotely), A team player who can collaborate with engineers, designers, and other cross-functional teams, A global mindset and some expert knowledge on how digital products need to vary across markets while understanding the need for us to remain a scalable business, A vision of the way the world should be, and the ability to apply the scientific method to see if you’re right, Passion for producing digital experiences people love, food and dining out and deep knowledge of OpenTable’s business and products.
Nice to Have
Any restaurant or hospitality experience is a plus, whether it was managing a fine dining restaurant or working as a hostess in college.
What You'll Do.
technical development
and launch of innovative products
Establish shared vision across the company by building consensus on priorities leading to product execution
Drive product development with a team of world-class engineers and designers
Integrate usability studies
research and market analysis into product requirements to enhance user satisfaction
Define and analyze metrics that inform the success of products
Understand OpenTable’s strategic and competitive position and deliver products that are recognized best in the industry
Maximize efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm
Coordinate with teams around the world from a variety of disciplines.
How You'll Work.
Team & Collaboration
Establish shared vision across the company by building consensus on priorities leading to product execution; Drive product development with a team of world-class engineers and designers; Coordinate with teams around the world from a variety of disciplines.; A team player who can collaborate with engineers, designers, and other cross-functional teams
Communication Scope
A communicator and good listener – able to present ideas coherently and exceptional at building consensus among a diverse group (sometimes remotely)
Process & Methodology
Lead the ideation, technical development, and launch of innovative products, Drive product development with a team of world-class engineers and designers
Applying for this Product Manager (Diner Engagement) role?
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