Lazer
digital product studio
ProductManagerContract
“Product Manager - Contract at Lazer. Skills: Product Management, Shopify Plus, digital commerce, agile delivery, stakeholder management. Lead client discovery sessions post-sale to understand business goals, customer journeys, and operational processes. Partner with Technical Architects, Solutions Engineers, and Delivery Managers to define clear project scope and alignment”
What You'll Achieve.
deliver measurable value; KPIs tied to conversion, AOV, retention, scalability, and operational efficiency; measurable business impact; elevates delivery quality and client success
Industry & Context.
analytical; detail-oriented; driving clarity; protecting scope
meaningful overlap with Eastern Standard Timezone (EST) preferred
What They're Looking For.
Must Have
3+ years of experience in Product Management or similar roles (Business Analyst, Product Owner), ideally within a brand, agency, or consultancy environment, Proven track record of delivering large-scale digital commerce projects, including platform migrations from legacy systems like SFCC, Magento, or Hybris to modern SaaS ecosystems, Deeply familiar with Shopify Plus and the broader commerce technology stack — from ERP and OMS to PIM, CRM, CDP, and payments, Thrive in enterprise stakeholder environments, collaborating confidently with C-suite, product, and engineering teams, Fluent in agile delivery practices (Scrum, SAFe) and discovery frameworks, with a structured yet flexible mindset, Exceptional communicator and facilitator who can bring clarity, alignment, and focus to complex, multi-stakeholder projects, Combine technical literacy (APIs, integrations, architecture fundamentals) with commercial acumen, always focused on ROI and client value, Analytical and detail-oriented, comfortable defining and tracking KPIs that measure success and impact, Adaptable and thrive in ambiguity — driving clarity, protecting scope, and helping teams deliver meaningful results
Nice to Have
Experience supporting multi-market or international merchants, Familiarity with CRO, experimentation, and analytics tools, Experience building or scaling a product management practice within an agency
What You'll Do.
Lead client discovery sessions post-sale to understand business goals
and operational processes
Partner with Technical Architects
and Delivery Managers to define clear project scope and alignment
Translate discovery findings into a product vision
measurable objectives
and an agreed scope baseline
Support decision-making around change requests
Build and maintain a structured product backlog — defining epics
and acceptance criteria with clarity and priority
Facilitate trade-off discussions with client and internal teams
ensuring alignment with scope and outcomes
Own the roadmap and prioritization process for migrations
and optimization projects
Work closely with Delivery Managers
and Engineers to ensure delivery aligns with defined goals
Provide continuous product context during sprints
removing ambiguity and safeguarding scope boundaries
Support UAT and client enablement before and after releases
Focus on KPIs tied to conversion
and operational efficiency
Review delivered functionality with clients
recommending iterative improvements while maintaining scope discipline
Act as a strategic product partner
driving growth and long-term value for enterprise Shopify clients
Help establish Product Management as a discipline within the agency — building frameworks for discovery
Mentor peers in product-led
scope-driven thinking across teams
Contribute to agency thought leadership
developing case studies and best practices for enterprise commerce
How You'll Work.
Team & Collaboration
Collaborate confidently with C-suite, product, and engineering teams; Partner with Technical Architects, Solutions Engineers, and Delivery Managers; Facilitate trade-off discussions with client and internal teams; Work closely with Delivery Managers, Technical Architects, and Engineers; Provide continuous product context during sprints; Mentor peers in product-led, scope-driven thinking across teams
Communication Scope
exceptional communicator; bring clarity, alignment, and focus to complex, multi-stakeholder projects
Process & Methodology
roadmap management, prioritization, backlog management, scope definition, agile delivery practices, discovery frameworks
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