CommBank
eCommerce payments
ProductManager-ConnectedPayments(eCommerce)
Neural analysis suggests this role is
optimal for Mid candidates.
“Product Manager - Connected Payments (eCommerce) at CommBank. Skills: eCommerce payments, product strategy, roadmap ownership. Own the product roadmap. Drive product strategy”
What You'll Achieve.
approval rates; checkout conversion; merchant NPS; activation; revenue
Industry & Context.
trade-off decisions; transaction optimisation
What They're Looking For.
Must Have
Deep eCommerce payments experience, Scheme and network fluency, Gateway, acquirer, processor or payment orchestration platform experience, Strong product management fundamentals, Customer and user experience orientation, Comfort leveraging AI and data tools, Awareness of the competitive landscape, Experience in regulated environments, Confidence navigating ambiguity
What You'll Do.
Own the product roadmap
Drive product strategy
Apply continuous discovery practices
Champion the merchant experience
Bring deep payments expertise
Translate commercial opportunity
Navigate a complex regulated environment
Collaborate across cross-functional squads
How You'll Work.
Team & Collaboration
Collaborate across cross-functional squads including Technology, Risk, Operations, Go-to-Market, Sales Enablement and Customer teams
Process & Methodology
roadmap ownership, discovery, experimentation, prioritisation
Full Job Description
**See yourself in the team** Australia's largest bank is building a new eCommerce payments platform — and we're looking for product people who know payments inside out to help us get it right. **Connected Payments** is our next-generation merchant payment acceptance platform, launching in 2026. It's a significant investment in how CommBank enables businesses to accept payments online — and we're looking to grow our product team with the depth and expertise to ensure it launches strong and evolves to be the best in market. This role sits within the **eCommerce crew** in the Payment Acceptance domain, part of Everyday Business Banking (EBB) — a centre of excellence for innovation and capability within the Group. **The role** We're looking for a **Product Manager** who brings genuine depth in eCommerce payments — someone who understands the ecosystem, has opinions about where it's heading, and wants to shape a platform that serves thousands of Australian merchants. This is a **product strategy and ownership role**. You'll define the roadmap, make trade-off decisions, and drive the evolution of a platform that processes real volume at real scale. Your world will span payment acceptance across multiple methods and channels, dynamic routing and transaction optimisation, platform resilience, fraud and security, merchant insights, and developer integration experience. If you've ever wished you could influence how a major acquirer builds its eCommerce stack — this is that role. **Do work that matters** As a Product Manager on Connected Payments, you will: * Own the product roadmap for your area of the platform, informed by merchant feedback, competitive intelligence, scheme roadmaps and commercial opportunity * Drive product strategy that differentiates Connected Payments in the Australian market * Apply continuous discovery practices — using customer insight, experimentation and evidence to validate product decisions and reduce risk * Champion the merchant experience — usin
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