Omada Health
Healthcare
ProductManager,Billing
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“Product Manager, Billing at Omada Health. Skills: Product Management, Billing Systems, AI/ML. Own the end-to-end billing platform. Develop product roadmap for billing accuracy”
What You'll Achieve.
Ensure billing accuracy; Reduce manual operations; Accelerate time-to-cash; Enable accurate, efficient, and flexible revenue operations; Open new verticals for Omada’s customers; Help our existing business to scale; Align billing product strategy to company growth; Align billing product strategy to operational goals; Improve collection rates; Deliver high-impact solutions; Evaluate performance (e.g., billing accuracy, collection rates); Guide decision-making
Industry & Context.
Skilled at problem-solving with limited resources; Analytical and inquisitive; Drill into the heart of a challenge
What They're Looking For.
Must Have
3+ years of product management experience, 7+ years in market and/or product strategy, product management, general management, software development, consulting, product or business operations, Prior experience with the B2B problem space in healthcare (ex. Billing, Eligibility, Coverage, etc), Bachelor’s degree or equivalent industry experience, Excellent organizational and analytical skills with technical understanding, Track record of delivering results against target metrics with solutions that balance user needs, business goals, and clinical guidance, Comfortable with ambiguity and skilled at problem-solving with limited resources, writer and clear communicator, Able to foster alignment in a group of stakeholders, Experience with user-centered design practices and methodologies, Analytical and inquisitive, comfortable using data and user research to drill into the heart of a challenge and identify innovative solutions
Nice to Have
Experience leveraging AI/ML to personalize products and enhance user interactions is highly desirable, Prior experience in a healthcare setting is a plus
What You'll Do.
Own the end-to-end billing platform
Develop product roadmap for billing accuracy
Reduce manual operations in billing
Accelerate time-to-cash
Support new product launches
Support new pricing and packaging
Support customer onboarding
Partner with business teams
Define and execute billing product strategy
Translate business needs into product solutions
Identify opportunities to reduce billing errors
Streamline billing workflows
Improve billing collection rates
Write clear product requirements
Deliver high-impact solutions
Use data to evaluate performance
Guide decision-making with data
Explore and apply AI approaches
How You'll Work.
Team & Collaboration
Collaborating with revenue cycle, accounting, engineering, commercial and operational teams; Partner closely with engineering, revenue cycle, accounting, and commercial teams
Communication Scope
Clear communicator
Process & Methodology
Manage the team backlog
Full Job Description
Omada Health is on a mission to inspire and engage people in lifelong health, one step at a time. Job overview: Omada is at the forefront of virtual-first care, specializing in weight health, diabetes, hypertension, and musculoskeletal issues. As a Product Manager, Billing, you will own a critical part of Omada’s platform that directly enables revenue generation and operational scalability through AI-driven product development. This role sits at the intersection of product, finance, and operations. You will lead the evolution of our billing systems to support increasingly complex products, pricing models, and customer contracts, while improving accuracy, operational efficiency, and scalability. Collaborating with revenue cycle, accounting, engineering, commercial and operational teams, you will gain a deep understanding of the diverse needs and motivations of Omada’s customer segments. You will use AI and machine learning to deliver solutions in new and innovative ways. You will own: The end-to-end billing platform, including claims generation, invoicing, and internal tooling for revenue cycle and accounting teams A product roadmap focused on ensuring billing accuracy, reducing manual operations, and accelerating time-to-cash Systems that support new product launches, new pricing and packaging, and customer onboarding Your Impact: Billing is core to Omada’s ability to scale. As we expand into new conditions and customer segments, this role will play a key part in enabling accurate, efficient, and flexible revenue operations. You will have end-to-end ownership of a high-impact product area and the opportunity to drive meaningful improvements across both internal teams and customer experience. You will also: Partner with business teams to open new verticals for Omada’s customers and help our existing business to scale Define and execute the billing product strategy, aligned to company growth and operational goals Partner closely with engineering, revenue cycle, accoun
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