Yext
brand visibility platform
ProductManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Product Manager at Yext. Skills: Product Management, Consumer Experience, AI-powered communications, Automated communications. Lead the end-to-end product development lifecycle for 1: 1 communication products, from ideation through launch and iteration. Define the vision and roadmap for messaging and communication capabilities across channels such as messaging platforms, reviews and emerging conversational interfaces”
What You'll Achieve.
drive software development from start to finish; make a meaningful impact across the business; drive customer engagement and business outcomes
Industry & Context.
breaking down complex problems; Ability to simplify complex systems
What They're Looking For.
Must Have
2-5+ years of product management experience in a technology-driven company, with a track record of successfully launching and iterating products, Experience building products in messaging, communications platforms, conversational interfaces, CRM engagement tools, or customer experience platforms, leadership, communication, and interpersonal skills to inspire cross-functional teams and align stakeholders, A product mindset with the ability to connect vision to measurable customer and business outcomes, time-management skills and the ability to manage multiple initiatives simultaneously, Platform-level thinking and the ability to identify patterns across communication use cases and channels, Ability to simplify complex systems and translate technical concepts into clear product narratives
Nice to Have
Experience with automation, AI-driven workflows, or agentic systems for customer engagement is a plus, Experience building products for distributed teams, regulated industries, or compliance-sensitive communication environments is a plus
What You'll Do.
Lead the end-to-end product development lifecycle for 1: 1 communication products
from ideation through launch and iteration
Define the vision and roadmap for messaging and communication capabilities across channels such as messaging platforms
reviews and emerging conversational interfaces
Work closely with customers and internal stakeholders to understand communication workflows
and engagement strategies across distributed teams
Design systems that enable scalable
and automated communication while maintaining governance and brand control
Investigate and analyze requests from customers
translating them into product opportunities and driving implementation
Coordinate feature launches including testing
customer communication
and adoption measurement
Partner with ecosystem and channel partners to expand communication capabilities and integrations
Present and communicate product vision
and capabilities to internal and external audiences
How You'll Work.
Team & Collaboration
Collaborate cross-functionally with Product, Design, Engineering, Data Science, and Go-to-Market teams to deliver intuitive communication experiences that drive customer engagement and business outcomes; inspire cross-functional teams and align stakeholders
Communication Scope
communication skills; translate technical concepts into clear product narratives; Present and communicate product vision, roadmap, and capabilities to internal and external audiences
Process & Methodology
manage multiple initiatives simultaneously
Full Job Description
Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®! Product Managers at Yext lead product development from strategy to design and execution by breaking down complex problems and customer needs. Day-to-day you will meet with customers and work closely with Design, Engineering, Data Science, Product Marketing, and Go-to-Market teams to drive software development from start to finish. This role is highly cross-functional, with constant opportunities to learn, innovate, and make a meaningful impact across the business. As a Product Manager focused on Consumer Experience, you will own the vision, strategy, and execution for the products that power direct engagement between businesses and their customers. You will help define how organizations communicate at scale while maintaining personalized, compliant, and high-quality interactions. You will play a key role in shaping the future of AI-powered and automated communications. What You’ll Do Lead the end-to-end product development lifecycle for 1:1 communication products, from ideation through launch and iteration. Define the vision and roadmap for messaging and communication capabilities across channels such as messaging platforms, reviews and emerging conversational interfaces. Collabor
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