Waystar
Healthcare
ProductManager
“Product Manager at Waystar. Skills: Product lifecycle management, Healthcare revenue cycle, Market research, User stories. Analyze product inputs and customer requirements. Design solution architectures and develop business case”
What You'll Achieve.
Simplify healthcare payments; Yield powerful results; Streamline workflows; Improve financials; Ensure customer satisfaction; Ensure product quality
Industry & Context.
Problem solving; Analyze a problem; Design creative solutions
What They're Looking For.
Must Have
Experience in the financial and operational challenges facing the healthcare provider market, Understand the significant flaws that exist in revenue cycle, Passion for solving those problems through predictive analytic-based products and workflow solutions, Passion for building great products and the natural instincts for making decisions that lead to highly useable software, Experience writing and refining user stories with engineering teams, An understanding of healthcare revenue cycle workflows and how software can simplify healthcare with experience obtained either through direct experience in a healthcare setting or an RCM focused HIT company, Provided leadership on a team that designed, built, or used revenue cycle workflow solutions, Organizing market research including analyzing customer segments and industry trends, Possess robust technical fundamentals, especially when it comes to building software, Problem solving able to analyze a problem and design creative solutions, Attention to extraordinary eye for usability and the customer experience, Excellent written communication able to succinctly convey complex ideas through the written word, Great people able to facilitate, negotiate and persuade stakeholders, Flexible and able to rapidly adapt to changing situations and inputs
Nice to Have
Business or Computer Science degree preferred, Preferred experience using Jira or similar feature and user story software
What You'll Do.
Analyze product inputs and customer requirements
Design solution architectures and develop business case
Prepare software design plans and product specifications
Document use cases and user interface wireframes
Organize market research and analyze customer segments
Assess competitor strengths and weaknesses
Study healthcare industry standards and compliance
Gather inspiration by visiting customers
Collect customer feedback through user tests
Study customer support incidents and administer surveys
Define system requirements to meet market needs
Ensure customer satisfaction and product quality
Coordinate with sales
Manage the product roadmap and product strategy
Maintain the feature backlog and coordinate releases
How You'll Work.
Team & Collaboration
Work closely with key stakeholders in data science, sales, marketing, user experience, development, and operations; Work with User Experience team on wireframes; Assist Director of Product Management in coordinating with sales, marketing, development, and customer support; Convince various stakeholders to rally behind a single product vision; Work with Director of Product Management to manage product roadmap
Communication Scope
Excellent written communication; Succinctly convey complex ideas
Process & Methodology
Manage the product roadmap, Maintain the feature backlog, Coordinate releases
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