SS&C
Financial Services
ProductManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Product Manager at SS&C. Skills: Product management, Client interaction, AI initiatives. Manage WalletShare for Alternatives data. Manage WalletShare user interface”
Industry & Context.
Issue resolution
What They're Looking For.
Must Have
5-10 years of related experience, 5+ years experience financial services, 5+ years customer service experience, 5+ years training experience
Nice to Have
Bachelor's Degree in Economics, Bachelor's Degree in Finance, Salesforce platform experience
What You'll Do.
Manage WalletShare for Alternatives data
Manage WalletShare user interface
Coordinate with product managers
Coordinate with relationship managers
Capture client feedback
Manage sprint process
Develop strategic vision
Develop technical vision
Manage product roadmap
Develop client relationships
Manage senior decision makers
Provide client support
Provide technical assistance
Ensure client needs are met
Provide demos to prospects
Meet with sales team members
Gather feedback from clients
Provide expertise on WalletShare
Manage strategic relationships
Enhance client services solutions
Lead clients through onboarding
Lead clients through training
Gather product feedback
Resolve technical issues
Respond to client needs
Maximize client stickiness
Maximize value delivered
Communicate client feedback
Inform product roadmap
Capture product value
Capture product benefits
Explain new enhancements
Onboard clients successfully
Review training activities
Review training plans
Ensure training encompasses benefits
Align training with needs
Develop participant materials
Develop instructor materials
Plan ongoing client outreach
Track usage before training
Track usage after training
Ensure clients are onboarded
Ensure clients actively use product
How You'll Work.
Team & Collaboration
Product Management; Product Development; Sales teams; Leadership; Technical partners; Client Relationship team; WalletShare teams; SS&C resources
Communication Scope
Reporting skills; Presentation skills; Client communication
Process & Methodology
Agile, Scrum
Full Job Description
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. **_Job Description_** **Job Title: Product Manager** **Location** : New York, NY or Kansas City, MO | Hybrid ** _Get To Know The Team:_ ** SS&C is seeking to hire a Product Manager for its rapidly growing Distribution Solutions business. In this exciting and highly visible role, you will be interacting with both clients and prospects regularly as well as managing the product roadmap, including AI initiatives related to the Alts data set. Responsible for managing the WalletShare for Alternatives product, as well as other WalletShare new and existing services, including the user interface. Responsible for coordinating with other product managers and relationship managers to capture client feedback, develop requirements and manage the sprint process with your technical partners. The WalletShare product is used by asset managers to identify opportunity and is an essential part of the sales team's workflow. Developing the strategic and technical vision for the product roadmap will be an essential role as our clients leverage data to meet their strategic goals. The Distribution Solutions business is a rapidly growing and innovative business with new clients, new products and many opportunities. Given the rapid and dynamic growth of the business, we are seeking a talented professional with multiple skills, who is seeking a role with more interaction with clients as the core of your work. This exciting team is in growth mode and is a key opportunity for someone who craves client interaction and can push the team forward in the areas of development, strategy, project management, tech implementation, data processing, custom tech e
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