Service Oklahoma

ProductManager

$65–65k Oklahoma City, Oklahoma, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Product Manager at Service Oklahoma. Skills: Product strategy, User stories, Cross-functional collaboration. Oversee full lifecycle of a product. Align product strategy with business goals”

What You'll Achieve.

Improve digital experience for customers; Ensure products are delivered successfully

Industry & Context.

Problems you'll solve

Solve problems; Evaluate issues

Eligibility Requirements

Occasional travel, Flexibility in schedule, Early or late shifts, Weekends, Occasional overtime

What They're Looking For.

Must Have

Bachelor's degree in business administration, Two years of experience in product management, Equivalent combination of education and experience

Nice to Have

Five years of experience in product management

What You'll Do.

Oversee full lifecycle of a product

Align product strategy with business goals

Align product strategy with customer goals

Provide functional requirements to developers

Identify new opportunities for backlog

Work current projects through product lifecycle

Ensure product roadmap is moving

Interact with customers and staff

Understand customer experience

Identify opportunities for product improvement

Ensure product deliverables meet quality standards

Ensure product deliverables meet customer needs

Ensure product deliverables meet business objectives

Develop post-launch support documentation

Develop post-launch support strategies

How You'll Work.

Team & Collaboration

Digital Experience Manager; UI/UX Designer; Developers; Stakeholders

Process & Methodology

Product lifecycle

Full Job Description

**Job Posting Title** Product Manager **Agency** 640 SERVICE OKLAHOMA **Supervisory Organization** Digital Experience **Job Posting End Date** Refer to the date listed at the top of this posting, if available. Continuous if date is blank. Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. **Estimated Appointment End Date (Continuous if Blank)** **Full/Part-Time** Full time **Job Type** Regular **Compensation** The Service Oklahoma (SOK) mission is to ease the stress in navigating government services by providing a best-in-class customer experience. We are Oklahomans helping Oklahomans by providing driver license and motor vehicle services on behalf of the state. This position has an annual rate of $65,000. The Service Oklahoma offers a generous benefits package, including a benefits allowance to off-set the costs of medical, dental, vision, life and disability insurance plans. The Service Oklahoma will match up to 7% towards an employee’s Defined Contribution retirement plan. Our employees receive 11 paid holidays, 15 days of paid annual leave, which increases with every 5 years of service, and 15 days of paid sick leave. Additionally, employees will receive longevity payments based on their years of service with the State of Oklahoma. **Job Description** **POSITION SUMMARY** The Product Manager position oversees the full lifecycle of a product ensuring alignment with the business goals and user needs while improving the overall digital experience. **POSITION RESPONSIBILITIES** This job description describes the general nature and level of work performed by the employee assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities and skills. * Works closely with the Digital Experience Manager, UI/UX Designer, developers and other stakeholders to align product strategy with business and customer goals. * Provides clear, well written, and easy to understand function

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