NICE

ProductManager

Sandy, Utah, United States Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Product Manager at NICE. Skills: Product Management, SaaS Products, Agile Scrum, Generative AI. Lead product development and evolution. Drive product strategy”

Industry & Context.

Problems you'll solve

Make trade-off decisions between possible and desirable

What They're Looking For.

Must Have

3-5+ years working as a Product Manager, Generative AI experience and understanding, Track record driving and delivering large, complicated projects on time and within scope, Entrepreneurial spirit / ability to roll up your sleeves and try different things with minimal direction, Proven track record of successfully managing and releasing complex SaaS products, Knowledge of key Product Management Principles, Agile Scrum and UX Centered Design principles, Solid leadership, communication and presentation skills both written and oral, Demonstrated experience effectively communicating with Sr. Leaders and Executives, Proven ability to build cross functional relationships, Ability to collaborate across multiple functions driving toward a common goal, Possesses a unique blend of business and technical a big-picture vision, the drive to make that vision a reality, and technically credible to lead teams of world-class software developers, Loves and understands technology. Stays up to day on competition and disruptors in the market, Bachelor’s Degree in business, technology, or technical related field

Nice to Have

5+ years working as a software product manager, MBA or other advanced degree, Programming Skills, Database Understanding, AWS Cloud Practitioner, LLM, AI experience

What You'll Do.

Lead product development and evolution

Drive product strategy

Contribute to product strategy and roadmap

Define product and services

Produce usability studies

Manage product metrics

Analyze market and customer needs

Identify new opportunities

Communicate product vision and requirements

Engage with development team

Facilitate discussions

Provide input on requirement acceptance

Contribute to design activities

Identify requirements

Convert requirements into executable stories

Make trade-off decisions

Review technical requirements

Evaluate competitors and market

Coordinate launch timelines

Bring products to market

How You'll Work.

Team & Collaboration

Collaborate with others on the team; Engage frequently with the development team; Interface with the engineering leadership; Partner with Product Marketing; Collaborate on go-to-market plans; Build cross functional relationships; Collaborate across multiple functions

Communication Scope

Solid leadership, communication and presentation skills both written and oral; Demonstrated experience effectively communicating with Sr. Leaders and Executives; Effectively communicate the product vision and requirements

Process & Methodology

Driving and delivering large, complicated projects on time and within scope, Managing and releasing complex SaaS products

Full Job Description

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? We are seeking an experienced Product Manager to lead the ongoing development and evolution of our NiCE Knowledge Management product solutions and features. In this role, you will drive product strategy that supports our customer-facing products, partner ecosystems, and analytics capabilities. How will you make an impact? Contribute to the product strategy and roadmap definition in collaboration with others on the team ensuring alignment of company objectives, product vision and customer feedback. Builds business cases that satisfy significant market needs and revenue opportunities, is able and willing pitch business cases to senior management and elaborate on the “what” and “why”. Responsible for product and services definition: necessary features and functionality and the release criteria (product requirements document); produces and manages usability studies, product metrics, competitive, customer and market analysis into product requirements to identify new opportunities Strives to be a subject matter expert in their strategic focus area(s) by identifying the challenges our customers’ face and defines new opportunities to improve our customers’ experience Be the go-to source of knowledge for all components of the end-to-end platform Effectively communicate the product vision and requirements to the development team Engage frequently with the development team: facilitate discussions, provide clarification, provide input on requirement acceptance and refinement, testing and validation, contribute to design activities and decisions Interface with the engineering leadership to identify requirements and convert them into executable stories for softwa

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