Mable

Healthtech

ProductManager

A$155–215k ~AI est. Sydney, New South Wales, Australia; Brisbane, Queensland, Australia; Melbourne, Victoria, Australia FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Product Manager at Mable. Skills: Product strategy, Roadmap development, Customer experience. Lead product squad. Focus product squad”

What You'll Achieve.

Genuine social impact; Customer impact

Industry & Context.

Healthtech
Problems you'll solve

Solve complex problems

What They're Looking For.

Must Have

5+ years experience consumer SaaS, 5+ years experience e-commerce, 5+ years experience marketplace product, Deep knowledge analytics tools, Deep knowledge reporting, Proven track record data driven decision making, Comfortable in agile environment, Experience working closely with engineering, Experience grooming backlogs, Experience lining up sprints, Ability take insights from stakeholders, Ability bring stakeholders on journey, Ability deliver well scoped outcome, Ability deliver delightful outcome, Enjoy talking to customer, Enjoy getting customer insights, Enjoy getting customer feedback, Seek to understand problem, Seek to understand implications

Nice to Have

Experience with regulated environment is a plus

What You'll Do.

Prioritize product squad

Understand user goals

Understand user expectations

Build industry leading customer experience

Use leadership skills

Collaborate with marketing teams

Collaborate with customer service teams

Collaborate with finance teams

Collaborate with legal teams

Collaborate with engineering teams

Collaborate with data teams

Understand complex regulatory environment

Provide thoughtful paths forward

Balance customer requirements

Balance engineering requirements

Balance commercial requirements

Build prioritised backlog

Test qualitative hypotheses

Test quantitative hypotheses

Storytell squad's product experience

How You'll Work.

Team & Collaboration

Cross-functional teams; UX team members; Data team members; Engineering team members; Marketing teams; Customer service teams; Finance teams; Legal teams; Engineering teams; Data teams

Communication Scope

Storytelling

Process & Methodology

Roadmap development, Backlog prioritization, Agile, Sprint planning

Full Job Description

## Description HomeMade, Mable, Leap in! and Mable Direct are entities under the Attain Healthtech Group of companies. While our companies are diverse, three similarities bind us: 1. We exist to create lasting, positive change across the entire care and support sector - impacting more lives, elevating standards and shaping the future of care 2. We believe in technology as an enabler 3. We’re driven by helping customers attain better outcomes This position is part of the Mable team.  About Mable Mable is one of Australia's leading and fastest-growing healthtech platforms. As a purpose-driven company, we are where thousands of people with disability and older Australians have connected with independent support workers of their choosing and on terms that suit them.  With more than 25 million hours of support facilitated since 2014, it's no wonder we have been recognised on the AFR's Top 100, Deloitte Tech Fast 50, were previously awarded Australian Growth & Technology Growth Company of the Year.  By working at Mable, you will join a high productivity and dynamic team environment, leading to meaningful change in Australia's care and support sectors. To find out more, visit https://mable.com.au/ About the role As a Product Manager in our squads, you will be partnering across functions to deliver a scaled and delightful customer experience. You will advocate for using technology to solve complex customer problems, while being empathetic and consultative with our internal and external customers. You will need to be comfortable navigating a complex and fast moving regulatory environment, providing leadership and thoughtful paths forward. The outcome will be genuine social and customer impact.  ## Key Responsibilities Leading, focusing and prioritising a high performing product squad of UX, Data and Engineering team members towards a strategic goal Understanding user goals and expectations when coming to our marketplace, then working to build an industry leading customer exp

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