Mable
Healthtech
ProductManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Product Manager at Mable. Skills: Product strategy, Roadmap development, Customer experience. Lead product squad. Focus product squad”
What You'll Achieve.
Genuine social impact; Customer impact
Industry & Context.
Solve complex problems
What They're Looking For.
Must Have
5+ years experience consumer SaaS, 5+ years experience e-commerce, 5+ years experience marketplace product, Deep knowledge analytics tools, Deep knowledge reporting, Proven track record data driven decision making, Comfortable in agile environment, Experience working closely with engineering, Experience grooming backlogs, Experience lining up sprints, Ability take insights from stakeholders, Ability bring stakeholders on journey, Ability deliver well scoped outcome, Ability deliver delightful outcome, Enjoy talking to customer, Enjoy getting customer insights, Enjoy getting customer feedback, Seek to understand problem, Seek to understand implications
Nice to Have
Experience with regulated environment is a plus
What You'll Do.
Prioritize product squad
Understand user goals
Understand user expectations
Build industry leading customer experience
Use leadership skills
Collaborate with marketing teams
Collaborate with customer service teams
Collaborate with finance teams
Collaborate with legal teams
Collaborate with engineering teams
Collaborate with data teams
Understand complex regulatory environment
Provide thoughtful paths forward
Balance customer requirements
Balance engineering requirements
Balance commercial requirements
Build prioritised backlog
Test qualitative hypotheses
Test quantitative hypotheses
Storytell squad's product experience
How You'll Work.
Team & Collaboration
Cross-functional teams; UX team members; Data team members; Engineering team members; Marketing teams; Customer service teams; Finance teams; Legal teams; Engineering teams; Data teams
Communication Scope
Storytelling
Process & Methodology
Roadmap development, Backlog prioritization, Agile, Sprint planning
Full Job Description
## Description HomeMade, Mable, Leap in! and Mable Direct are entities under the Attain Healthtech Group of companies. While our companies are diverse, three similarities bind us: 1. We exist to create lasting, positive change across the entire care and support sector - impacting more lives, elevating standards and shaping the future of care 2. We believe in technology as an enabler 3. We’re driven by helping customers attain better outcomes This position is part of the Mable team. About Mable Mable is one of Australia's leading and fastest-growing healthtech platforms. As a purpose-driven company, we are where thousands of people with disability and older Australians have connected with independent support workers of their choosing and on terms that suit them. With more than 25 million hours of support facilitated since 2014, it's no wonder we have been recognised on the AFR's Top 100, Deloitte Tech Fast 50, were previously awarded Australian Growth & Technology Growth Company of the Year. By working at Mable, you will join a high productivity and dynamic team environment, leading to meaningful change in Australia's care and support sectors. To find out more, visit https://mable.com.au/ About the role As a Product Manager in our squads, you will be partnering across functions to deliver a scaled and delightful customer experience. You will advocate for using technology to solve complex customer problems, while being empathetic and consultative with our internal and external customers. You will need to be comfortable navigating a complex and fast moving regulatory environment, providing leadership and thoughtful paths forward. The outcome will be genuine social and customer impact. ## Key Responsibilities Leading, focusing and prioritising a high performing product squad of UX, Data and Engineering team members towards a strategic goal Understanding user goals and expectations when coming to our marketplace, then working to build an industry leading customer exp
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