Kraken
energy
ProductManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Product Manager at Kraken. Skills: product management, enterprise software, strategic prioritisation, data-driven decision making, communication. proactive discovery. drive discovery”
What You'll Achieve.
deliver massive value; deliver on critical, heavy-lift client commitments; achieve our goals; deliver real impact; measurable outcomes
Industry & Context.
proactive discovery; identify underlying customer problems; figure out how to scale and grow your products; deliver massive value; rigorous delivery; balance product vision with realities of enterprise software; steer significant migrations; ensure high-stakes, highly complex projects are delivered methodically and successfully; end-to-end autonomy; navigate ambiguity; prioritise work; drive solutions; data-driven impact; leverage data rigorously to spot new product opportunities; actively measure the impact; ensure building for measurable outcomes; embrace new technologies; integrate modern tools; accelerate work; explore new technologies; support the frontline; partner with customer teams; triage operational issues; use insights to continuously improve; structured thinking; thinking in systems; strategic prioritisation; managing competing demands; tenacity; a "Just Do It" Attitude; dive deep; get hands dirty; push through blockers and failures; deliver real impact; familiarise with relevant domain; find a way to collect associated data; troubleshoot; liaise with relevant parties
What They're Looking For.
Must Have
B2B product management experience, enterprise software experience, structured thinking, attention to detail, thinking in systems, strategic prioritisation, tenacity, a "Just Do It" attitude, excellent written and verbal communication skills, ability to interact seamlessly with people of varying technical backgrounds, ability to spot and harness fantastic ideas from anywhere inside and outside of the business, understanding that leveraging AI and scaling complex systems for large enterprises increases the need for exceptional, structured documentation to guide engineering and ensure system integrity
Nice to Have
previous experience in the water industry or other utilities
What You'll Do.
identify underlying customer problems
scale and grow products
deliver massive value
balance product vision with enterprise software realities
steer significant migrations onto the Kraken platform
highly complex projects are delivered methodically and successfully
autonomously navigate ambiguity
prioritise team's work
drive solutions from initial inception to successful rollout
leverage data rigorously to spot new product opportunities
actively measure the impact of team's delivery
ensure building for measurable outcomes
integrate modern tools (including AI) to accelerate work
explore how new technologies can enhance product
partner with customer teams working on front-line support
quickly triage operational issues
use insights to continuously improve the platform
How You'll Work.
Team & Collaboration
partner with customer teams working on front-line support; liaise with relevant parties
Communication Scope
excellent written and verbal skills; ability to interact seamlessly with people of varying technical backgrounds; great listener; spot and harness fantastic ideas; exceptional, structured documentation
Process & Methodology
rigorous delivery, migrations, enterprise software, complex projects, methodical delivery, strategic prioritisation, managing competing demands
Full Job Description
## Description Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone. It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future. Kraken Utilities Our tech platform ‘Kraken’ is already licensed to support 55 million customer accounts globally, and we aim to serve 100 million by 2027. Kraken is the most AI-driven, innovative, forward-thinking platform for energy management. From optimising resources to delivering cost-effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications. We’re now charging the Kraken platform to other utility industries (Water and Broadband) and have created a new team called - Kraken Utilities. Over the last 3 years we have built this team from scratch to re-architect, design, and develop our Kraken software platform to solve complex industry wide problems within the water and broadband sectors (such as customer experience & water leak detection). The Kraken Utilities team is in a very exciting growth phase, and has already signed six key clients: Severn Trent, Leep, Portsmouth Water, Essential Energy, TalkTalk, and Cuckoo. We are currently 120+ people strong globally. ## What you'll do Proactive Discovery: Act as a product-led PM. You won't just manage a backlog; you will proactively drive discovery, identify underlying customer problems, and figure out how to scale and grow your products to deliver massive value. Rigorous Delivery & Migrations: Balance your product
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