ConnectWise

software

ProductManager

CA$125–175k ~AI est. Canada Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Product Manager at ConnectWise. Skills: Product strategy, AI platforms, Workflow optimization. Define product strategy. Execute product roadmap”

What You'll Achieve.

Improve operational efficiency; Enhance productivity; Automate workflows; Support partner growth

Industry & Context.

software
Problems you'll solve

Problem-solving skills

Eligibility Requirements

0-10% travel

What They're Looking For.

Must Have

5+ years product management experience, Hands-on AI/ML platforms experience, Leverage AI technologies, Manage multiple priorities, Partner- and outcome-focused mindset

Nice to Have

Experience in MSP, SaaS, Familiarity with Agile, SDLC, Experience with AI platforms, Experience with ConnectWise platforms

What You'll Do.

Define product strategy

Execute product roadmap

Gather customer insights

Translate insights to requirements

Evaluate AI platforms

Implement AI platforms

Manage product backlog

Prioritize product backlog

Collaborate with engineering teams

Collaborate with data teams

Collaborate with AI/ML teams

Deliver scalable solutions

Monitor product performance

Monitor product adoption

Monitor user experience

Identify workflow optimization opportunities

Represent product to partners

Represent product to stakeholders

Articulate AI strategy

How You'll Work.

Team & Collaboration

Cross-functional teams; Engineering teams; Data teams; AI/ML teams

Communication Scope

Articulate AI strategy

Process & Methodology

Roadmap planning, Backlog prioritization

Full Job Description

ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences. Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds. Game-changers, innovators, culture-lovers—and humankind. We invite discovery and debate. We recognize key moments as milestones. We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference. Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise! About the Role We’re seeking a Product Manager to drive the strategy, development, and delivery of ConnectWise platform solutions, with a strong emphasis on AI-driven capabilities and workflow optimization. This role requires hands-on experience with AI platforms and tools to design and implement intelligent solutions that improve operational efficiency and partner outcomes. You’ll work cross-functionally to define requirements, prioritize backlogs, and deliver data-driven, AI-enabled solutions that enhance productivity, automate workflows, and support partner growth. What You’ll Do Define and execute the product strategy and roadmap, with a focus on AI-powered features and workflow automation Gather and translate customer, market, and data insights into clear, actionable product requirements Identify, evaluate, and implement AI platforms/tools to improve operational workflows and product capabilities Manage and prioritize the product backlog to align with AI-driven innovation goals Collaborat

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