ConnectWise
software
ProductManager
Neural analysis suggests this role is
optimal for Senior candidates.
“Product Manager at ConnectWise. Skills: Product strategy, AI platforms, Workflow optimization. Define product strategy. Execute product roadmap”
What You'll Achieve.
Improve operational efficiency; Enhance productivity; Automate workflows; Support partner growth
Industry & Context.
Problem-solving skills
0-10% travel
What They're Looking For.
Must Have
5+ years product management experience, Hands-on AI/ML platforms experience, Leverage AI technologies, Manage multiple priorities, Partner- and outcome-focused mindset
Nice to Have
Experience in MSP, SaaS, Familiarity with Agile, SDLC, Experience with AI platforms, Experience with ConnectWise platforms
What You'll Do.
Define product strategy
Execute product roadmap
Gather customer insights
Translate insights to requirements
Evaluate AI platforms
Implement AI platforms
Manage product backlog
Prioritize product backlog
Collaborate with engineering teams
Collaborate with data teams
Collaborate with AI/ML teams
Deliver scalable solutions
Monitor product performance
Monitor product adoption
Monitor user experience
Identify workflow optimization opportunities
Represent product to partners
Represent product to stakeholders
Articulate AI strategy
How You'll Work.
Team & Collaboration
Cross-functional teams; Engineering teams; Data teams; AI/ML teams
Communication Scope
Articulate AI strategy
Process & Methodology
Roadmap planning, Backlog prioritization
Full Job Description
ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences. Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds. Game-changers, innovators, culture-lovers—and humankind. We invite discovery and debate. We recognize key moments as milestones. We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference. Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise! About the Role We’re seeking a Product Manager to drive the strategy, development, and delivery of ConnectWise platform solutions, with a strong emphasis on AI-driven capabilities and workflow optimization. This role requires hands-on experience with AI platforms and tools to design and implement intelligent solutions that improve operational efficiency and partner outcomes. You’ll work cross-functionally to define requirements, prioritize backlogs, and deliver data-driven, AI-enabled solutions that enhance productivity, automate workflows, and support partner growth. What You’ll Do Define and execute the product strategy and roadmap, with a focus on AI-powered features and workflow automation Gather and translate customer, market, and data insights into clear, actionable product requirements Identify, evaluate, and implement AI platforms/tools to improve operational workflows and product capabilities Manage and prioritize the product backlog to align with AI-driven innovation goals Collaborat
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