Twilio
ProductManagement,L2
Neural analysis suggests this role is
optimal for Entry candidates.
“Product Management, L2 at Twilio. Skills: Product Management, API Development, AI/LLM Integration. Drive API execution and lifecycle. Ensure robust API governance”
What You'll Achieve.
Drive the execution of Twilio’s Console consolidation and self-service goals; Empowering developers through intelligent Console capabilities and AI-driven experiences
Industry & Context.
Strategic Problem Solving; Identify friction points; Optimize platform performance
May be required to travel occasionally to participate in project or team in-person meetings
What They're Looking For.
Must Have
1-2 years of Product Management, technical entrepreneurial (e. g. , technical founder), or intensive software project experience, technical background with hands-on experience consuming/building APIs and a foundational understanding of how web applications, headless architectures, and agents interact, Deep understanding of the developer persona, including their workflows, toolchains (e. g. , Postman, SDKs, CLI), and what makes an API easy or frustrating to use, ability to manage tactical execution at the scrum level while balancing the extreme reliability demands of edge systems with rapid feature delivery, Proven ability to thrive at the intersection of business logic and complex technical infrastructure, adapting products in a fast-moving AI and API economy
Nice to Have
Recent graduates with a computer science background, startup experience, or significant side projects building applications with LLM-backed agents are highly encouraged to apply, Hands-on experience building apps using agents (e. g. , LangChain, AutoGen, or custom agent workflows) and exposing capabilities to AI via function calling or tools, Experience using API traffic data, latency metrics, and error rates to identify friction points and optimize platform performance, Knowledge of how to design seamless transitions across different platform touchpoints—such as moving fluidly from reading API documentation, to testing in a CLI sandbox, to monitoring production traffic at the edge
What You'll Do.
Drive API execution and lifecycle
Ensure robust API governance
Build friction-free onboarding workflows
Pioneer agent interaction with Edge Platform
Execute features for intelligent agents
Design interfaces for co-authoring
Deliver adaptive gateway experiences
How You'll Work.
Team & Collaboration
Partner closely with Engineering, Design, and downstream product teams; Partner with Core Engineering and AI teams
Process & Methodology
Manage tactical execution at the scrum level
Full Job Description
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join us as a Product Manager on the Console team, leading product development for the unified Console platform. About the job This position is a critical role designed to drive the execution of Twilio’s Console consolidation and self-service goals. As a Product Manager (L2) on the Console Team, you will focus on building the "One Console" experience, ensuring a unified customer model and seamless migration for acquired entities like Segment. You will play a key role in empowering developers through intelligent Console capabilities and AI-driven experiences to life. Responsibilities Next-Gen API Management: Drive the execution and lifecycle of Twilio's core APIs, ensuring robust API governance, security, and high performance at the edge for millions of developers. Elevate Developer Experience (DX): Build friction-free onboarding workflows, interactive sandboxes, and headless tooling that allow developers to integrate, test, and deploy Twilio services instantly. Pioneer the Agent Experience: Help shape how AI agents and LLMs interact with Twilio’s Edge Platform. You will execute on features that allow intelligent agents to autonomously discover APIs, understand contex
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