ING

Banking

ProductLeadDigitalSalesEnablement

Sydney, Australia; Wyong, Australia FULL TIME
The Brief

“Product Lead – Digital Sales Enablement at ING. Skills: Product Lead, Digital Sales Enablement, Customer Growth. Lead end-to-end delivery of digital sales enablement products. Drive conversion and customer growth”

What You'll Achieve.

Improve conversion; Simplify customer journeys; Ensure consistency across channels; Maintain high standards of performance, reliability and customer experience

Industry & Context.

Banking
Problems you'll solve

Problem-solving capability

What They're Looking For.

Must Have

Proven experience leading digital product delivery in complex, cross-functional environments, Excellent ability to translate strategy into roadmaps, priorities and measurable outcomes, Deep understanding of customer journeys, digital experience design, and web/app ecosystems, Experience partnering with marketing teams, with a clear focus on product and platforms rather than campaign execution, Exceptional stakeholder management, prioritisation and problem-solving capability

What You'll Do.

Lead end-to-end delivery of digital sales enablement products

Drive conversion and customer growth

Own the product backlog and roadmap

Translate strategy into priorities and plans

Partner with Digital Marketing on acquisition strategies

Drive continuous improvement in performance and quality

Lead and coach Product Owners

How You'll Work.

Team & Collaboration

Partner closely with Digital Marketing; Partner across Technology, Design and other product areas

Process & Methodology

Translate strategy into clear priorities and executable delivery plans

Free ATS check

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