Binti

Social Services

ProductLead,AI&Platform

$200–330k San Francisco, California, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Lead candidates.

The Brief

“Product Lead, AI & Platform at Binti. Skills: AI, Platform development, Product strategy. Own AI & Platform roadmap. Develop multi-year vision”

What You'll Achieve.

Reduce administrative burden; Improve user experience; Scale seamlessly; Support rapid expansion

Industry & Context.

Social Services
Problems you'll solve

Systems thinking

What They're Looking For.

Must Have

5+ years product management experience, B2B SaaS experience, Developer platforms experience, AI-integrated products experience

Nice to Have

Regulated software experience, Government-facing software experience, Complex workflow software experience

What You'll Do.

Own AI & Platform roadmap

Develop multi-year vision

Drive automated transcription

Drive intelligent form pre-fill

Drive Chat with Binti AI

Identify common pain points

Build platform-level solutions

Partner with technical teams

Architect scalable AI systems

Architect flexible platform

Handle agency configurations

Prototype AI features

Prototype platform features

Conduct user-centric research

Shadow social workers

Understand AI solutions

Drive horizontal success metrics

Focus on social worker time

Focus on platform velocity

How You'll Work.

Team & Collaboration

Engineering; Design; Module-specific squads

Communication Scope

Written communication; Verbal communication

Process & Methodology

Roadmap development

Full Job Description

Binti builds software for state and county government agencies, focusing on reinventing social services. We started in child welfare, with the mission of helping every child have a safe, loving, and stable family. To date, we’ve helped approve more than 100,000 families to foster or adopt, and we support over 49% of the nation’s child welfare system. We have expanded our product offerings in child welfare, moving more to the root of the problem, helping families stay together and avoid separation, and are now expanding horizontally across other areas in social services. Binti is a for-profit, mission-driven software company based in San Francisco, CA. Investors include Founders Fund, First Round Capital, Kapor Capital, and others. We’re a team of ~90 people and growing quickly. We care about creating a workplace where everyone feels welcome and can bring their full self to work. We have a huge, ambitious vision to rewire government to be more effective in expanding opportunities for people around the world, and we are looking for mission-driven, high-empathy, high-performance, and low-ego team members to join us on our exciting journey towards that vision. SCOPE Social work is one of the most document-intensive and high-stakes professions in the country. Social workers often spend more time on paperwork and data entry than they do with the families they serve. At Binti, we believe technology should be a multiplier for human empathy, not a barrier to it. The AI & Platform team owns the foundational engine that powers every module at Binti—from Licensing and Placements to Family Finding and Service Referral Management. This team is responsible for Binti AI, our suite of responsible, human-led AI tools like transcription, translation, and case-specific chat that dramatically reduce administrative burden. This role will also own the Core Platform, including the shared infrastructure, data models, shared components, and horizontal functionality that allow Binti to scale

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