Binti
Social Services
ProductLead,AI&Platform
Neural analysis suggests this role is
optimal for Lead candidates.
“Product Lead, AI & Platform at Binti. Skills: AI, Platform development, Product strategy. Own AI & Platform roadmap. Develop multi-year vision”
What You'll Achieve.
Reduce administrative burden; Improve user experience; Scale seamlessly; Support rapid expansion
Industry & Context.
Systems thinking
What They're Looking For.
Must Have
5+ years product management experience, B2B SaaS experience, Developer platforms experience, AI-integrated products experience
Nice to Have
Regulated software experience, Government-facing software experience, Complex workflow software experience
What You'll Do.
Own AI & Platform roadmap
Develop multi-year vision
Drive automated transcription
Drive intelligent form pre-fill
Drive Chat with Binti AI
Identify common pain points
Build platform-level solutions
Partner with technical teams
Architect scalable AI systems
Architect flexible platform
Handle agency configurations
Prototype AI features
Prototype platform features
Conduct user-centric research
Shadow social workers
Understand AI solutions
Drive horizontal success metrics
Focus on social worker time
Focus on platform velocity
How You'll Work.
Team & Collaboration
Engineering; Design; Module-specific squads
Communication Scope
Written communication; Verbal communication
Process & Methodology
Roadmap development
Full Job Description
Binti builds software for state and county government agencies, focusing on reinventing social services. We started in child welfare, with the mission of helping every child have a safe, loving, and stable family. To date, we’ve helped approve more than 100,000 families to foster or adopt, and we support over 49% of the nation’s child welfare system. We have expanded our product offerings in child welfare, moving more to the root of the problem, helping families stay together and avoid separation, and are now expanding horizontally across other areas in social services. Binti is a for-profit, mission-driven software company based in San Francisco, CA. Investors include Founders Fund, First Round Capital, Kapor Capital, and others. We’re a team of ~90 people and growing quickly. We care about creating a workplace where everyone feels welcome and can bring their full self to work. We have a huge, ambitious vision to rewire government to be more effective in expanding opportunities for people around the world, and we are looking for mission-driven, high-empathy, high-performance, and low-ego team members to join us on our exciting journey towards that vision. SCOPE Social work is one of the most document-intensive and high-stakes professions in the country. Social workers often spend more time on paperwork and data entry than they do with the families they serve. At Binti, we believe technology should be a multiplier for human empathy, not a barrier to it. The AI & Platform team owns the foundational engine that powers every module at Binti—from Licensing and Placements to Family Finding and Service Referral Management. This team is responsible for Binti AI, our suite of responsible, human-led AI tools like transcription, translation, and case-specific chat that dramatically reduce administrative burden. This role will also own the Core Platform, including the shared infrastructure, data models, shared components, and horizontal functionality that allow Binti to scale
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