Agicap
Fintech
ProductKnowledgeManagerDI(VIE)
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Product Knowledge Manager DI (VIE) at Agicap. Skills: Product knowledge, Internal documentation, Cross-functional collaboration. Handle incoming requests. Qualify requests”
Industry & Context.
Root cause analysis; Troubleshooting; Pattern surfacing
What They're Looking For.
Must Have
0–2 years experience, Background in engineering, Background in Computer Science, Master's in economics/finance, Tech specialization, Banking specialization, APIs don't scare you, JSON don't scare you, IDE like VS Code don't scare you, Initial experience in project management, Initial experience in product, Initial experience in tech support, Initial experience in ticketing, Fluent English required
Nice to Have
Italian a plus, French a plus, German a plus
What You'll Do.
Handle incoming requests
Investigate product bugs
Investigate product limitations
Escalate bugs to Support Engineers
Partner with Product Managers
Measure solution impact
Design training sessions
Build internal documentation
Maintain internal documentation
Orchestrate internal communication
Make features understandable
Make features actionable
How You'll Work.
Team & Collaboration
Internal teams; Product Managers; Tech; Support Engineers; CSM; Sales; Onboarding
Communication Scope
Internal communication
Process & Methodology
Project management, Prioritization
Full Job Description
## Description About Agicap Created in Lyon in 2016 by three French entrepreneurs, Agicap is one of the fastest scale-ups in Europe, with over 8000 customers, 650 employees and fast revenue growth (7x between 2021 and 2024). Agicap is part of the French Tech 120, rewarding the most promising startups in France. Agicap allows Finance teams of Mid-Market companies to efficiently manage and forecast their cash, pay their suppliers and get paid. By combining a Treasury Management System, and Accounts Payable and Accounts Receivable solutions into a single platform, Agicap aims at becoming the next leading Treasury Management platform for mid-market companies. We have raised €145M since our creation, with prestigious VC funds including AVP, Greenoaks, Partech and BlackFin, with a last round in November 2024. These additional resources further fuel our product innovation, allowing us to grow significantly and accelerate our international expansion across the world. We believe our success comes from our highly passionate and dedicated teams, committed to building a company where people can grow and build their careers. We are constantly looking for great talents, aiming for excellence and ready to join our ambitious adventure! Home page Customer Stories Our Values ## ⭐The Job On a daily basis, you'll alternate between support, internal product knowledge and side-projects : Handle incoming requests from internal teams (CS Care first, then Sales, Onboarding…) — qualify them, prioritize them, and know what can wait. Investigate product bugs and limitations: reproduce, understand, document — then escalate cleanly to Support Engineers with a solid case (logs, context, hypotheses). Partner with Product Managers and Tech on the right solutions, then measure their real impact on internal users. Design training sessions — both onboarding and continuous learning. Each role (CSM, Sales, Onboarding) has its own product learning path. Build and maintain the internal documentation on No
Applying for this Product Knowledge Manager DI (VIE) role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Lever
- Lever uses a streamlined one-page form — apply in under 5 minutes.
- LinkedIn import works well; review parsed data before submitting.
- The cover letter field is optional but visible to reviewers — use it to differentiate.
- Referral codes from employees can significantly boost visibility of your application.
ANONYMOUS · UNFILTERED
What do employees actually say about Agicap?
Real rants from real employees. Read before you apply.