Manulife
Financial Services
ProductImplementationManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Product Implementation Manager at Manulife. Skills: Product implementation, Product development, Incident management. Advise product proposition on system feasibility. Facilitate collaboration with other teams”
Industry & Context.
Analytical skills
What They're Looking For.
Must Have
Working knowledge of financial services industry, MS Office Applications, University degree holder
Nice to Have
Deep knowledge of insurance products, Major in Business Admin or Management, Major in IS/MIS, Major in IE, Major in Actuarial
What You'll Do.
Advise product proposition on system feasibility
Facilitate collaboration with other teams
Conduct technical evaluation
Identify resource needs
Identify capacity needs
Identify potential risks
Propose mitigation strategies
Conduct cost-benefit analyses
Translate product design into business requirements
Convert product ideas to implementation plans
Collaborate with stakeholders to prioritize requirements
Develop product specifications
Maintain clear documentation
Deliver Product Calendar launch items
Deliver post-launch support
Manage workstreams for product launch
Collaborate for hypercare activities
Ensure smooth transition to stable operations
Document and execute Day 2 items
Manage product incidents
Maintain documentation
How You'll Work.
Team & Collaboration
Cross-department coordination; Collaboration with IT; Collaboration with Operations; Collaboration with Propositions; Collaboration with Marketing; Collaboration with Risk; Collaboration with Finance
Communication Scope
Presentation skills; Interpersonal skills
Process & Methodology
Project management, Effective project management
Full Job Description
The role of product implementation team is to handle implementation & monitoring aspect of the product development life cycle, which includes” (1) advising product category owner on system feasibility of product design, translating product design into business requirements & detailed specs for implementation. (2) delivery of product calendar launch items, product day 2 & day 3 items, (3) incident management, cross-department coordination & documentation, monitoring risk management procedures, maintain & analyze problem logs related to products. The Product Implementation Managers / Senior Managers are expected to report to Product Implementation Head. The team reports to the Chief Product Officer, alongside other Product teams (Pricing, IFM & Experience Analytics, Health Proposition & Savings Proposition) **Position Responsibilities:** * **Advise product proposition on system feasibility of product designs** to ensure they are practical & implementable. This involves facilitating collaboration with other teams (e.g. IT, Operations) to conduct technical evaluation (compatibility w/ technology & processes, mods & new systems required), identify resource & capacity needs, identify potential risks and propose mitigation strategies, and conducting cost-benefit analyses on implementing product design. * **Translate product design into business requirements & detailed specs for implementation **to ensure products are developed efficiently and meet business objectives & customer expectation. This involves understanding product design & business needs, converting product ideas to actionable implementation plans, collaborate with stakeholders to prioritize requirements, work closely with technical teams (IT, Ops etc) to develop product specifications and maintain clear documentation & signoffs. * **Deliver Product Calendar (new products) and post-launch support (Day 2) on time** to ensure successful launch and smooth post-launch operations. This involves effective project man
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