Arc'teryx
Outdoor & Apparel
ProductGuide
“Product Guide at Arc'teryx. Skills: Product knowledge, Guest experience. Deliver brand experience to guests. Share technical product knowledge”
What You'll Achieve.
Drive sales
Industry & Context.
Problem solving
Boxes can weigh 5 - 30 lbs
What They're Looking For.
Must Have
Minimum of one open shift, Minimum of one close shift, Minimum of one weekend shift, Available for Black Friday, Available from second week of December to end of holiday season
What You'll Do.
Deliver brand experience to guests
Share technical product knowledge
Support guests with problem solving
Build understanding of products
Weave product information into guest interactions
Act as brand ambassador
Elevate guest experience
Work with store leadership on projects
Provide feedback on merchandising
Provide feedback on in-store experience
Maintain collaborative relationship with team
Maintain collaborative relationship with store leadership
Participate in store tasks
Respond to voicemails
Respond on social media channels
Process guest transactions
Process Used Gear trade-ins
Receive boxes for inventory
Unpack boxes for inventory
How You'll Work.
Team & Collaboration
Store leadership team; Store leadership; Team
Applying for this Product Guide role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Lever
- Lever uses a streamlined one-page form — apply in under 5 minutes.
- LinkedIn import works well; review parsed data before submitting.
- The cover letter field is optional but visible to reviewers — use it to differentiate.
- Referral codes from employees can significantly boost visibility of your application.
ANONYMOUS · UNFILTERED
What do employees actually say about Arc'teryx?
Real rants from real employees. Read before you apply.