Cardinal Health
Healthcare
ProductExperienceDesigner
Neural analysis suggests this role is
optimal for Mid candidates.
“Product Experience Designer at Cardinal Health. Skills: Experience design, User experience, Interface design, Visual design. Create low/high-fidelity designs. Create user flows”
Industry & Context.
Solve complex design challenges
What They're Looking For.
Must Have
4-6 years’ experience designing digital products, Human-centered approach, Best practices for designing digital products, IA, journey mapping, and interaction design, Proven visual design and creative development skills, Experience observing/co-facilitating user research, Service prototyping and usability testing, Solid visual, verbal, and written communication skills, Comfort designing within a modern product design lifecycle
Nice to Have
BS/MS degree in human factors, design, psychology, sociology, or relevant experience, Experience designing in healthcare, Conversant understanding of strategy, operations, and technology behind healthcare businesses, Experience designing with data, Modern data visualizations
What You'll Do.
Create low/high-fidelity designs
Create testable prototypes
Help product teams understand customer behavior
Help product teams understand user pain points
Help product teams understand user needs
Partner with product managers through discovery
Articulate experience challenges
Articulate experience opportunities
Plan user research studies
Execute user research studies
Analyze research data
Consider the whole system
Consider each detail from the user’s perspective
Explain design rationale to non-designers
Collaborate across multiple functions
Deliver an exceptional cohesive experience
Determine quantitative insights
Determine qualitative insights
Translate insights into actionable design tasks
Understand human-centered product design philosophy
Establish relationships with cross-functional teams
Establish relationships with internal stakeholders
Establish relationships with external stakeholders
How You'll Work.
Team & Collaboration
Product and engineering teams; Multiple functions; Cross-functional teams; Internal stakeholders; External stakeholders
Communication Scope
Verbal communication; Written communication; Storytelling
Full Job Description
Are you driven to solve the right problems? Do you thrive on coaxing out ideas from insights and transforming them into compelling experiences? If so, let’s talk. Cardinal Health is looking for a versatile experience designer who’s excited to craft digital products and services that help real people while supporting your colleagues as a coveted member of the Product Experience team. As a Product Experience Designer, you will solve complex design challenges while working closely with product and engineering teams to evolve relevant platforms, enabling our partners to ship efficiently and effectively to healthcare providers. The healthcare space is exploding with the convergence of new service models, technologies, health sector shifts, and a growing demand for open access to health information. Expectations are higher than ever for simple, useful, and delightful experiences as more people find their real and digital worlds interwoven with the people and spaces that serve their needs. It’s a landscape ripe for thoughtful design and deep collaboration across many disciplines to create the next generation of products and services. **_Responsibilities:_** * Create low/high-fidelity designs, user flows, and testable prototypes for various digital products/services. * Help product teams deeply understand customer/user behavior, pain points, and needs. * Partner with product managers through discovery to validate both problems and solutions. * Articulate experience challenges & opportunities for your product and in healthcare more broadly. * Plan & execute user research studies, analyze data, and uncover insights. * Relentlessly consider the whole system _and_ each detail from the user’s perspective. * Explain your design rationale to non-designers. * Collaborate across multiple functions to deliver an exceptional cohesive experience. * Clearly identify assumptions and effectively (and creatively) test them. * Determine both quantitative & qualitative insights and translate
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