Mindtickle
technology
Product&EngineeringOperationsManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Product & Engineering Operations Manager at Mindtickle. Skills: Process management, Cross-functional coordination, Vendor management, Stakeholder management. Own roadmap planning exercise. Align roadmap vision”
What You'll Achieve.
Drive behavior change and get more revenue per rep.; Ensure initiatives are planned, prioritized, released, and communicated effectively.; Ensure goals are aligned with leadership, updated on a cadence, and risks are called out proactively.; Reduce overhead, using low-code tools, scripts, or AI-assisted workflows as appropriate.; Make it easy for teams to self-serve on process documentation, past decisions, and institutional knowledge.; Provide visibility and progress updates.; Drive or assist in high-priority initiatives as defined in consultation with the COO and Product & Engineering leaders.
Industry & Context.
Create clarity when none exists; Identify gaps in the current ‘As-Is’ process; Suggest corrective actions; Handle ambiguity; Execute without the complete picture
What They're Looking For.
Must Have
4–5 years of total experience in Consulting, Strategy and Operations, CEO/CPO office roles, or with a VC firm—with a track record of consistent, outstanding achievements., Track record of working on complex, high-impact projects directly with engineering teams., Has the drive to work in a hands-on operations and strategy role., Comfortable handling ambiguity, shifting gears when needed, and executing without the complete picture., Ability to prototype automations and workflows independently—using low-code tools, AI assistants, or scripting—without needing to file an engineering ticket for every operational improvement., Data fluency: Comfortable with SQL or BI tools (Looker, Metabase, Tableau) to self-serve on operational analytics rather than waiting on a data team., Be a collaboration catalyst: Ability to create clarity when none exists, learn quickly, take initiative, drive complex projects, and get things done., Ability to communicate complex ideas effectively—both verbally and in writing—across stakeholders and C-level executives., demonstrated experience in establishing processes across the organization., Familiarity with the software product development lifecycle and related processes., Entrepreneurial mindset: Drives projects on a cadence through collaboration, not authority.
Nice to Have
Experience with change management when rolling out new tools or processes to engineering teams., Familiarity with product analytics tools (Amplitude, Mixpanel, Pendo) and how to leverage them for roadmap decisions., Prior experience in a SaaS or B2B product company., Exposure to OKR frameworks and modern goal-setting methodologies.
What You'll Do.
Own roadmap planning exercise
Ensure execution plan
Integrate customer feedback
Set up automated dashboards
Run horizontal initiatives
Identify process gaps
Suggest corrective actions
Ensure managers have tool stack
Identify repeatable processes
Build lightweight automations
Build internal knowledge systems
Program manage key initiatives
Assist leadership team
Drive special projects
Assist in cross-team projects
How You'll Work.
Team & Collaboration
Work with teams collaboratively to deploy corrective actions.; Collaboration catalyst: Ability to create clarity when none exists, learn quickly, take initiative, drive complex projects, and get things done.; Ability to communicate complex ideas effectively—both verbally and in writing—across stakeholders and C-level executives.; Drives projects on a cadence through collaboration, not authority.
Communication Scope
Ability to communicate complex ideas effectively—both verbally and in writing—across stakeholders and C-level executives.
Process & Methodology
Roadmap planning, Execution plan, Prioritization, Goal tracking, Risk management, Program management, Key initiatives, Complex projects
Full Job Description
## Description Who we are Mindtickle is the leading AI-powered revenue enablement platform that combines on-the-job learning and deal execution to drive behavior change and get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. Our commitment to innovation has also earned us the "AI-based Sales Solution of the Year" award in the 8th annual AI Breakthrough Awards program (PR Newswire), and a Gold Stevie Award for Sales and Customer Service (Mindtickle)- recognition of our dedication to both product excellence and outstanding customer support. Job snapshot As a Product & Engineering Operations Manager at Mindtickle, you will play a pivotal role in steering our organization’s growth trajectory. This is an opportunity to make a significant impact on our company’s strategic direction and contribute to our ongoing success in the dynamic world of technology and innovation. ## POSITION RESPONSIBILITIES 1. Strategy Deployment and Execution Own the overall Roadmap planning exercise. Ensure that the roadmap vision is aligned and an execution plan is in place to ensure initiatives are planned, prioritized, released, and communicated effectively. Integrate customer feedback, support data, and product usage signals into the prioritization process, using tooling where possible to reduce manual synthesis. Plan, track, and measure Goals in R&D. Ensure goals are aligned with leadership, updated on a cadence, and risks are called out proactively. Set up automated dashboards and alerting so risks and blockers surface between review cycles, not just during them. Run horizontal initiatives to bridge process gaps. Identify gaps in the current ‘As-Is’ process, suggest corrective actions, and work with teams collaboratively to deploy them. Ensure that product and engineering managers have the right tool stack and are using it efficiently. This includes evaluating new tools (inclu
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