AHEAD

Engineering, Engineered Solutions

ProductEngineer1

$85–115k ~AI est. Libertyville, Illinois, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Product Engineer 1 at AHEAD. Skills: System configuration, Hardware validation, OS installation. Collaborate on quoting requests. Collaborate on cross training”

What You'll Achieve.

Successful delivery to customers

Industry & Context.

Engineering, Engineered Solutions
Problems you'll solve

Problem-solving skills

What They're Looking For.

Must Have

3+ years building computer components, 3+ years building enterprise systems, 3+ years Linux and Windows, 3+ years creating BOMs, 3+ years configuring Dell, Supermicro, HPE, Lenovo, Whitebox, Bachelor’s degree in computer engineering, Computer Science, or related field

Nice to Have

Network+ certification, Server+ certification

What You'll Do.

Collaborate on quoting requests

Collaborate on cross training

Collaborate to scope and design services

Collaborate to ensure documentation

Participate in launch of new solutions

Diagnose and resolve compatibility issues

Conduct research on emerging technologies

Respond to customer technical inquiries

Mentor other Product Engineers

Own bench-level configuration process

Develop system configuration plans

Perform firmware updates

Perform hardware validation

Install operating systems

Configure hypervisors

Configure software images

Develop golden images

Develop automation scripts

Develop configuration checklists

Capture configuration documentation

Maintain configuration documentation

Provide input to labor estimation

Provide input to pre-sales assessments

Provide production floor support

How You'll Work.

Team & Collaboration

Cross-functional teams; External vendors; Customers; Sales Engineering team; Manufacturing Engineering; System Verification engineering; Program Management; Account Coordinators; Production Engineering

Communication Scope

Listening skills; Customer communication

Process & Methodology

Product lifecycle management, New product introduction

Full Job Description

## Description AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.   At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.  ## Essential Functions   Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.    General Functions Collaborate on quoting requests with other Product Engineers, Sales Engineers, Project Managers, external client facing teams, and directly with the client as necessary for complete and accurate quotes. Collaborate on cross training with the Product Engineering Team. Collaborate with the Sales Engineering team to scope and design Foundry services as necessary. Collaborate with Manufacturing Engineering, System Verification engineering, to ensure proper documentation and automation in in place for projects. Support Production as needed throughout the course of projects by collaborating with Program Management, Account Coordinators and Production Engineering. Participate in the launch of new solutions, ensuring successful delivery to customers. Diagnose and resolve hardware, firmware, and software compatibility issues in coordination with customers and vendors. Conduct research on emerging technologies, including perform

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