Squarespace
ProductEngagementLead
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“Product Engagement Lead at Squarespace. Skills: Product vision, Product roadmaps, User insights, Developer education. Drive development long-term pro user product vision. Develop qualitative insights”
What You'll Achieve.
Increase API adoption target amount
Industry & Context.
Data-informed decision making; Actionable insights
What They're Looking For.
Must Have
3+ years product engagement, 3+ years product management, 3+ years developer advocacy, 3+ years technical role, 2+ years communicating technical information, Proven ability partner cross-functional teams, Proven ability build long-term product vision, Proven ability translate voice customer, Proven ability translate business goals, Proven ability secure buy-in complex projects, Expertise developing feedback loops, Expertise managing feedback loops, Expertise driving data collection, Expertise systematic analysis data, Proven track record technical community management, Proven track record developer relations
Nice to Have
Experience with Squarespace Circle, Experience with API adoption
What You'll Do.
Drive development long-term pro user product vision
Develop qualitative insights
Develop quantitative insights
Socialize qualitative insights
Socialize quantitative insights
Partner cross-functional product teams
Develop product roadmaps
Coordinate rollouts features
Manage change communication
Manage community support
Ensure access user insights
Analyze forum discussions
Triage feature request boards
Conduct competitive research
Collaborate develop pipeline Extensions
Lead creation developer education curriculum
Provide insight partner experience
Inform GTM strategies
How You'll Work.
Team & Collaboration
Cross-functional product teams; Product and engineering teams; Business Development teams
Communication Scope
Communicating technical information; Executive presentations
Process & Methodology
Roadmap development
Full Job Description
Squarespace’s Channel Partner team drives growth through a network of creative professionals and agencies who use our platform to create online presences for their clients. We execute on our mission through our world-class partner program, Squarespace Circle, and by providing products and experiences that support, empower, and complement our 100,000 partner community. We're seeking a Product Engagement Lead to deeply understand our partners' needs and the market landscape, and help ensure Squarespace develops empowering products and experiences for partners. You will work hybrid in our NYC Headquarters office and report to the Senior Team Lead, Channel Partner Program. You’ll Get To… Drive the development of a long-term pro user product vision that aligns with the pro user business strategy Develop and socialize qualitative and quantitative insights to internal stakeholders (including executives and cross-functional partners on a regular cadence. Partner with cross-functional product teams in the development of product roadmaps that are informed by the voice of our partners and support our business goals Coordinate rollouts of in-development and new features in partnership with product and engineering teams and manage change communication and community support for changes to custom code Ensure that we have consistent access to current user insights through community surveys, analysis of forum discussions, triage of feature request boards, competitive research Collaborate with Business Development and Product teams to develop a pipeline of official Extensions Lead the creation of a developer education curriculum, with the goal of increasing API adoption by a target amount. Provide insight into partner experience with the product to inform GTM strategies Who We’re Looking For 3+ years of experience in a product engagement, product management, developer advocacy or other technical role focused on channel partner or developer/professional user ecosystems 2+ years of exp
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