Samsung
ProductDevelopmentOperationsLead
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“Product Development Operations Lead at Samsung. Skills: Process management, Agile transformation, Generative AI, Data analytics. Design operating cadence. Drive portfolio-level planning”
Industry & Context.
analytical and quantitative skills; Deriving insights from delivery data; Predictive analytics for delivery risk and capacity forecasting
What They're Looking For.
Must Have
10 + years of experience in product operations, program management, technical program management, agile delivery, 3 + years in a leadership or senior individual contributor role driving operational excellence across multiple product/engineering teams, Deep expertise in Agile/Lean methodologies (Scrum, Kanban, SAFe, Lean Portfolio Management) with hands-on experience in agile transformation, Demonstrated experience designing and implementing planning cadences, portfolio management processes, and governance frameworks at scale, Proven track record of leveraging automation, tooling, and data analytics to drive operational efficiency and eliminate waste, Hands-on experience with product/project management tools (Jira and Confluence) including advanced configuration, reporting, and integrations, analytical and quantitative skills, Excellent communication and facilitation skills, Experience working in fast-paced, high-growth environments with rapidly evolving priorities, Experience building automated reporting pipelines, Working knowledge of scripting languages (Python, JavaScript, or similar), Demonstrated, hands-on experience applying Generative AI tools and techniques to real-world operational and business workflows, Awareness of responsible AI practices, Ability to evaluate, pilot, and scale emerging GenAI tools and capabilities
Nice to Have
Experience in the ad-tech, or digital media industry, Working knowledge of or hands-on experience applying Generative AI tools (e.g., Claude, ChatGPT, GitHub Copilot, custom LLM integrations) to operational workflows, Experience building or implementing AI/ML-powered automation for reporting, forecasting, or workflow optimization, Familiarity with data engineering and data product development lifecycles, Background in or understanding of software engineering practices, CI/CD, and DevOps principles, Experience with BI/analytics tools (EasyBI, Looker, Power BI, or similar) for building operational dashboards, Certified SAFe Program Consultant (SPC), PMI-ACP, CSM/CSP, or equivalent certifications, MBA or advanced degree in a relevant field
What You'll Do.
Design operating cadence
Drive portfolio-level planning
prioritization frameworks
Facilitate roadmap alignment
implement process improvements
Champion automation-first thinking
Leverage Generative AI capabilities
Build and maintain playbooks
Lead and evolve agile practices
Partner with Engineering Leadership
Build Agile Community of practice
Manage operational tech stack
Own product development toolchain strategy
Stay current on emerging AI/ML tooling
Define and maintain product development metrics
Build and own executive-grade dashboards
Establish governance mechanisms
Report regularly to senior leadership
Serve as operational connective tissue
Lead change management
Build and foster culture
How You'll Work.
Team & Collaboration
Facilitate cross-functional and cross-site roadmap alignment across Product, Engineering, Design, and Business stakeholders; Serve as the operational connective tissue between Product, Engineering, Design, Data, QA, and Business stakeholders; Partner with Engineering Leadership to drive continuous improvement
Communication Scope
Excellent communication and facilitation skills; Ability to operate effectively from the team level to the C-suite; Automated status reporting and stakeholder communications
Process & Methodology
Portfolio planning, Roadmap execution, Agile delivery, Program management, Technical program management
Full Job Description
**Position Summary** We are seeking a Product Development Operations Lead — a strategic, cross-functional leader responsible for driving operational excellence across our Product and Engineering organization. This role sits at the nexus of strategic planning, process optimization, agile transformation, and data-driven governance, to enable high-velocity delivery of high-quality products in a dynamic ad-tech landscape. You will own the operating cadence of our product development lifecycle — from portfolio planning and roadmap execution to metrics-driven performance governance. You will champion automation and Generative AI as force multipliers for operational efficiency, and you will be the connective tissue that ensures our teams plan better, execute faster, and learn continuously. This is not a traditional project management role. This is a systems thinker and operational strategist role for someone who thrives on designing the machinery that makes great product development organizations run. **Role and Responsibilities** **KEY RESPONSIBILITIES** **1\. Operating Cadence & Portfolio Planning** * Design, implement, and own the **end-to-end operating cadence** for the product and engineering organization — including annual planning cycles, roadmap reviews, and executive stakeholder readouts. * Drive **portfolio-level planning** processes that align product strategy with business objectives, resource capacity, and technical dependencies. * Establish and manage **intake, prioritization, and trade-off frameworks** to ensure the highest-impact work is funded and sequenced. * Facilitate **cross-functional and cross-site roadmap alignment** across Product, Engineering, Design, and Business stakeholders. **2\. Process Optimization & Automation** * Identify, design, and implement **process improvements** across the product development lifecycle — from ideation through release and post-launch review. * Champion **automation-first thinking** — eliminate manual, repetitive oper
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