Omnisend
ecommerce marketing platform
ProductDesigner,MessageOrchestration
Neural analysis suggests this role is
optimal for Mid candidates.
“Product Designer, Message Orchestration at Omnisend. Skills: Product design, UX, UI, User research, Prototyping. Own the user experience and product design of campaigns and automation workflow creation experiences (excluding the email builder). Combine product metrics, user research, and customer insights into meaningful design concepts and experiments”
What You'll Achieve.
Drive measurable results with less effort; Grow revenue more efficiently; Eliminate manual work; Improve customer experience; Drive company goal
Industry & Context.
Distills complex problems into thoughtful, beautiful, holistic experiences
What They're Looking For.
Must Have
Proven experience (3+ years) of product design (both UX and UI) at a user-focused tech, with examples of shipped products, Customer centricity, Lo-fi and hi-fi prototyping, user research, and user testing skills, Ability to present and articulate your design decisions and rationale to peers and stakeholders, Ability to view the bigger picture and how certain decisions impact the future, Understanding of how design systems are created, implemented, and maintained, Collaborative attitude and a sense of ownership, Experience working in multidisciplinary product teams
Nice to Have
Experience working with Figma, FullStory, and Mixpanel is an advantage, Experience in leading and mentoring product designers is an advantage, Experience in establishing and owning a design system is an advantage
What You'll Do.
Own the user experience and product design of campaigns and automation workflow creation experiences (excluding the email builder)
Combine product metrics
and customer insights into meaningful design concepts and experiments
Co-lead discovery and support delivery phases
including problem framing
and interaction design
incremental design decisions that balance user needs
and technical constraints
Ensure cohesive experiences across all product areas and customer touchpoints
Contribute to our design system and continuously improve design efficiency across teams
Constantly look for high-impact opportunities to improve customer experience and drive company goal
How You'll Work.
Team & Collaboration
Experience working in multidisciplinary product teams; Ability to present and articulate your design decisions and rationale to peers and stakeholders
Communication Scope
Ability to present and articulate your design decisions and rationale to peers and stakeholders
Full Job Description
## Description Working at Omnisend is... kind of boring. Not the soul-crushing kind of boring — more like the “no drama, no chaos, just smart people doing great work” kind. The kind that lets you focus on what matters, without pointless meetings, micromanagement, or bureaucracy. We’re data-driven. We test, we iterate, we improve. Gut feelings don’t drive decisions — insights do. We trust each other. We’re transparent, give real feedback, and actually listen. No egos, no hand-holding — just a team of experienced professionals moving fast, adapting easily, and delivering impact. Omnisend is customer-funded and customer-driven. Our work is rooted in solving real problems that help ecommerce brands grow. No empty promises — we bring in results. And yes, we have fun. But the grown-up kind — workations, team gatherings, the occasional party. No forced fun, no awkward icebreakers. Just genuine moments with a team that actually enjoys working together. About the role: We are looking for a Product Designer who cares deeply about customers and distills complex problems into thoughtful, beautiful, holistic experiences. You’ll join the Message Orchestration team — the team helping ecommerce businesses plan, target, and deliver marketing messages across channels without overwhelming either their customers or themselves. Whether it’s a one-time campaign or an advanced automated flow, the Message Orchestration team helps merchants send the right message to the right audience at the right time — making sophisticated marketing feel intuitive and manageable. The Message Orchestration team is responsible for: Campaigns - Helping merchants create, schedule, and optimize multichannel campaigns. From A/B testing and send-time optimization to omnichannel messaging, the Message Orchestration team builds tools that help ecommerce businesses drive measurable results with less effort. Automations - Enabling customers to create flexible automated flows that reach their audience when it matters
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