Substack

Design

ProductDesigner

$150–215k San Francisco, California, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Product Designer at Substack. Skills: Product Design, LLMs, User Interfaces. Rapidly build context about disparate product areas, community dynamics, and industry norms in any domains, from print media to podcasting to online social systems. Identify high-leverage opportunities for your team and help make their pursuit practicable through rigorous path-conception, batch-sizing, staging, and go to market planning”

What You'll Achieve.

Build a new economic engine for culture; Empower creators with economic autonomy, creative ownership, and a direct connection to their most engaged audiences; Achieve the best outcomes possible given various constraints; Help creators and audiences build long-lasting, rewarding, and healthy relationships; Diversify the kinds of creators Substack supports

Industry & Context.

Design
Problems you'll solve

Weigh trade-offs; Pragmatically find solutions which achieve the best outcomes possible given various constraints

What They're Looking For.

Must Have

Portfolio demonstrating capacity to craft design solutions in relevant or related product areas, 3 years of experience designing, High degree of competence with Figma, High tolerance for uncertainty and ambiguity, Interest in both independence and collaboration

Nice to Have

Technical abilities, Front-end skills, Experience making and deploying sites, Experience with TypeScript and React, SwiftUI capabilities, Designers who’ve made use of LLMs to enhance their workflows in ways not related to product, SF Bay Area- or NYC-based

What You'll Do.

Rapidly build context about disparate product areas

and industry norms in any domains

from print media to podcasting to online social systems

Identify high-leverage opportunities for your team and help make their pursuit practicable through rigorous path-conception

and go to market planning

scalable interfaces and flows for a wide range of product zones (from profiles to CRM / analytics

publication aesthetics to moderation systems

email layouts to interactive content actions

Think holistically about the second-order effects on Substack as a product balance user groups

and pragmatically find solutions which achieve the best outcomes possible given various constraints

Find ways to help creators and audiences build long-lasting

and healthy empower audience members to become contributors and creators

Help diversify the kinds of creators Substack supports

through novel media type support

alternative reader experiences

supporting outreach programs

Shape the culture and processes of Design at Substack

How You'll Work.

Team & Collaboration

Work closely with executives and other functions; Interest in both independence and collaboration; Sometimes, we must be team at other times, we must strike out to explore and find new areas of opportunity; Cannot work without someone guiding every decision

Process & Methodology

Path-conception, Batch-sizing, Staging, Go to market planning

Full Job Description

Substack is building a new economic engine for culture, giving the brightest, most interesting, and most creative people on the internet the power of their own publishing platform. The terms of our culture should not be set by gate-keeping legacy media or chaos-fueling social media, but by the people who make and participate in that culture. Substack’s model, based on direct subscriptions, has fueled an explosion of independent publishing. It empowers creators with economic autonomy, creative ownership, and a direct connection to their most engaged audiences. Product Design with Engineering Characteristics Substack is looking for a Product Designer with —to borrow a phrase from an unlikely source— “engineering characteristics.” By this we mean someone with interest in and experience with the implementation of user interfaces in code, and especially someone capable and keen with LLMs and all the ways they can help design and development. What matters for this role is less mastery of a specific language, for example, than familiarity with software production processes and tools and the drive to go deeper. We’re a team looking to exploit LLMs to make our work faster and better; some of us are quite technical, some of us are absolute novices to development, and we’re interested in the full range of applications of LLMs, from prototyping to straight-up owning front-end. Because the rate of change is so high, we don’t feel confident about the exact skills or experiences that will make for the best candidate, so rather than saying e.g. “must be able to build everything you design” or “must be proficient in” this or that language, we’re trusting that candidates who can - design products, features, and interfaces very ably, from complex web dashboards and flows to iOS and Android app and feed surfaces to smart televisions and so on; and - are ready and eager to discern how best to leverage LLMs for prototyping and production (and even pixel-fitting and bug-fixing) and capabl

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