Sierra
AI
ProductDesigner
Neural analysis suggests this role is
optimal for Mid candidates.
“Product Designer at Sierra. Skills: UI/UX design, End-to-End Ownership, Collaboration, Communication, Research, Technical Proficiency. Solve for the customer. Innovate”
Industry & Context.
Finding the right solutions from first principles
Primarily an in-person company based in San Francisco
What They're Looking For.
Must Have
Extensive experience in UI/UX design, Background leading design projects from ideation to launch, Visual design is the baseline, Fluent in creating beautiful, high-quality designs—working end-to-end from shaping product direction to defining the right interactions and ensuring every pixel is crafted with care, Excellent communication, verbal and written communication skills, with the ability to articulate problems, design concepts and decisions to various stakeholders, Experience gathering customer feedback, usability testing, and translating findings into actionable design improvements, Mastery of Figma, Mastery of Photoshop, Mastery of Illustrator, Ability to prototype—whether in Figma, Principal, or code—quickly and effectively, Comfort working in a fast-paced startup environment, able to adapt to changing priorities and handle ambiguity with grace
Nice to Have
Experience designing for AI-driven products or conversational interfaces, Experience working on developer-driven products, including SDKs, APIs, and technical tooling, Experience with Typescript, React, and other programming languages
What You'll Do.
Solve for the customer
Collaborate Across Teams
How You'll Work.
Team & Collaboration
Collaborate Across Teams; Partner closely engineering, product, leadership, and the entire company to define and build a seamless and cohesive experience; Design is a team sport, and building great products means working closely with product, engineering, and leadership to help bring ideas to life
Communication Scope
Excellent communication, verbal and written communication skills, with the ability to articulate problems, design concepts and decisions to various stakeholders
Process & Methodology
Drive the entire design process from concept to execution to iteration
Full Job Description
ABOUT US - At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney. - We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. - Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO: - Solve for the customer: We serve multiple stakeholders – People looking for help from our Agents via chat & voice, CX managers using our tools to monitor and improve the process, and Developers looking to build on and extend our platform. Each of these has a unique set of needs and product challenges. - Innovate: AI Agents represent a new frontier. Discovering new tools and processes for building agents will be among the defining characteristics of the next generation of companies. - End-to-End Ownership: Drive the entire design process from concept to execution to iteration, in close collaboration with cross-functional partners. - Collaborate Across Teams: Partner closely engineering, product, leadership, and the entire company to define and build a seamless and cohesive experience. - G
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