Capital One
Financial Services
ProductDesignManager
“Product Design Manager at Capital One. Skills: Product Design, Design Systems, Human-Centered Design. Combine craft expertise and leadership skills. Co-create innovative solutions”
What You'll Achieve.
Build the Capital One brand; Drive business advantage; Drive innovation; Enriching customer experiences; Deliver inclusive solutions; Deliver customer-centered solutions; Impactful solutions
Industry & Context.
Problem-solving; Critical-thinking; Navigate technical limitations
What They're Looking For.
Must Have
5 years of experience in a Product Design role, 5 years of experience in design and prototyping tools
Nice to Have
6 years of experience in a Product Design role, 6 years of experience in design and prototyping tools, Experience working with and contributing to an established design system, Experience collaborating with product, tech and business partners, Experience leading design projects or teams, Experience working in heavily regulated, data heavy problem spaces, Experience designing agentic workflows for autonomous tasks and human-in-the-loop interactions, Experience piloting services and operationalizing them into resilient service experiences
What You'll Do.
Combine craft expertise and leadership skills
Co-create innovative solutions
Influence product strategy
Map out complex front and back stage interactions
Inform the use of appropriate tools
Create artifacts that may include journey maps
Conduct discovery on critical customer and associate needs
and customer-centered solutions
Apply relevant insights on customers
competitors and broader
Shape a shared point of view for your
Use knowledge of tech
data capabilities and emerging
Help your cross-functional team move faster
Navigate technical limitations in service of impactful solutions
Explore and integrate emerging AI tools and technologies
Incorporate cross-functional perspectives
Bridge gaps in information
Present work across levels and job functions
Articulate a compelling point of view
Influence strategic decision-making and direction at senior levels
How You'll Work.
Team & Collaboration
Cross-functional partners; Cross-functional team; Lines of business; Organization partnerships
Communication Scope
Present work; Articulate point of view
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