CapIntel

wealth management

ProductDeliveryManager

CA$100–140k Gatineau, Quebec, Canada
The Brief

“Product Delivery Manager at CapIntel. Skills: client onboarding, platform improvements, user experience enhancement, implementation management, client liaison, project scope management, platform usability advancement. Lead client onboarding projects. Gather requirements”

What You'll Achieve.

enhance the user experience; ensure implementations run smoothly; translate insights from clients into product improvements; elevate the user experience; ensure timely, seamless delivery; strengthen relationships; ensure enterprise configurations integrate successfully with client systems; align the platform with evolving client and business needs

Industry & Context.

wealth management

What They're Looking For.

Must Have

multiple years of onboarding customized enterprise software solutions or experience in a similar role, Proven ability to manage projects, including timelines, deliverables, and stakeholder expectations, Excellent communication and presentation skills, Knowledge of the wealth management industry is required

Nice to Have

Familiarity with enterprise software systems and an ability to collaborate effectively with development teams

What You'll Do.

Lead client onboarding projects

Understand client goals

Design tailored solutions using existing features or enhancements

Manage implementation lifecycle

Oversee end-to-end onboarding with developers and designers

Serve as client liaison

Partner with Customer Success Managers to strengthen relationships

Manage contracts (SOWs

Ensure enterprise configurations integrate successfully with client systems

Advance platform usability

Partner with product teams to identify and implement UX/UI improvements informed by client feedback and usage metrics

Drive continuous improvement

Champion enhancements that align the platform with evolving client and business needs

How You'll Work.

Team & Collaboration

collaborate with developers; Partner with product teams; partnering with Customer Success Managers; collaboration

Communication Scope

Excellent communication and presentation skills

Process & Methodology

Manage implementation lifecycle, Own project scope, Manage contracts (SOWs, Order Forms)

Free ATS check

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