ProductCoach

**Product Coach** At CommBank, we are accelerating our ambition to become a truly product-led organisation. As part of this evolution, our Product Coach function plays a critical role in improving the quality of product decisions across teams strengthening how customer value, commercial outcomes and strategic priorities are defined, prioritised and measured. As a Product Coach, you will work deeply within a team to uplift product decision quality. You will embed customer-led, commercially grounded and evidence-based product practices into existing Pace (Agile) cadences, strengthening how teams frame problems, test assumptions, make trade-offs and measure outcomes. This is a product excellence role that strengthens the what and why of product decisions, ensuring investment, prioritisation, and experimentation are grounded in insight and value, rather than delivery‑level coaching. You will join a respected enterprise coaching community with strong executive sponsorship and a clear mandate to lift product maturity across CBA. **What you’ll do** In this role, you will: * Partner with and coach teams to improve product decision quality. * Embed the CBA Product Model in day-to-day product practices, without introducing parallel governance or delivery rhythms. * Coach teams on customer discovery, problem framing, hypothesis testing and validation. * Strengthen prioritisation through clear value trade-offs grounded in customer, commercial and strategic outcomes. * Increase adoption of experimentation, product metrics and outcome reviews. * Establish clear measures of value realisation and coach teams to use evidence to drive continuous improvement. * Identify systemic impediments to product maturity and partner with teams to address them. **About you** You are an experienced product coach or product practitioner who: * Has proven experience combining deep product coaching or product expertise with direct accountability for discovery, prioritisation, and value delivery. * Br