Ferguson
Wholesale Trade
ProductAssuranceEngineer
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Product Assurance Engineer at Ferguson. Skills: Product Quality, Product Compliance, Quality Tools, Industry Compliance Requirements, CPSC Rules and Regulations. Support the efforts of the Product Assurance team specific to Product Quality and Compliance. Ensure the products we sell comply with all market and legal requirements, are safe, meet or exceed industry standards and specifications, and are sourced from vendors that comply with our overall requirements.”
What You'll Achieve.
Ensure the products we sell comply with all market and legal requirements, are safe, meet or exceed industry standards and specifications, and are sourced from vendors that comply with our overall requirements.; Facilitate improvements to our products and processes.; Proactively drive product quality and compliance from the inception stage.; Ensure product quality and compliance targets are met.; Support root cause analysis.; Implement corrective actions and develop product improvements.; Make data-driven decisions for best resolutions.; Ensuring products are properly tested, labeled, and marked as required and are safe for consumer and contractor use in the market.
Industry & Context.
Ability to analyze complex issues and produce working solutions.; Root Cause Analysis; 8D; 5Why
Must be able to work east coast hours.
What They're Looking For.
Must Have
Bachelor's degree, Demonstrated quality assurance or compliance experience, Experience with quality tools, such as six sigma, lean manufacturing, FMEA, and root cause analysis (8D, 5Why, etc. ), Knowledge of industry compliance requirements including ASME, ASTM, ANSI, MSS, NSF, NFPA, CSA, ETL, NEC, DOE, CEC, Energy Star, UL approvals, etc., Knowledge of Consumer Product Safety Commission (CPSC) rules, regulations, and processes regarding recalls., Ability to analyze complex issues and produce working solutions., process orientation., Ability to prioritize, multitask and manage deadlines., Ability to handle stress and work well in a fast-paced environment., Ability to work well independently and as a team., Excellent communication skills (oral, written and telephone skills)., computer skills (Microsoft Office: Word, Excel, Power BI, PowerPoint)., Effective listening and interpersonal skills., Poise and maturity to interact with management, vendors, and customers., Interact if needed with regulatory and certification agencies., Support and enforce corporate policies and initiatives.
Nice to Have
ASQ Certification(s) is a plus: CQE, CQA, CQPA, or CMQ/OE
What You'll Do.
Support the efforts of the Product Assurance team specific to Product Quality and Compliance
Ensure the products we sell comply with all market and legal requirements
meet or exceed industry standards and specifications
and are sourced from vendors that comply with our overall requirements.
Apply quality tools and techniques for preventing and investigating product quality issues and facilitate improvements to our products and processes.
Work with other engineers and analysts on a cohesive team to accomplish goals and proactively drive product quality and compliance from the inception stage.
Manage larger projects within Product Assurance which require cross functional coordination within Ferguson groups
as well as outside the organization.
Offer outstanding customer service to internal and external customers with product assurance related issues.
and analysis for specific product categories.
Ensure processes such as vendor onboarding (Stage Gate) are followed at the product / sourcing inception stage so that product quality and compliance targets are met.
and report product quality issues and draft product advisories and recalls.
Provide technical support to downstream customers by coordinating product inspections or product testing to support root cause analysis.
Participate in or lead vendor quality audits as needed and support inspections.
Work with vendors to implement corrective actions and develop product improvements.
Review nonconformance data and make data-driven decisions for best resolutions.
Lead the Own Brand certification program for specific categories
ensuring products are properly tested
and marked as required and are safe for consumer and contractor use in the market.
Work with third party certification and testing agencies to make sure specific Own Brand products are properly certified.
Research industry compliance regulations and policies at federal and state level.
Create and/or revise compliance policies and related documentation
including standard operating procedures
product certification databases
Communicate compliance policies and guidelines to category management
legal and designated departments.
How You'll Work.
Team & Collaboration
Work with other engineers and analysts on a cohesive team to accomplish goals; Manage larger projects within Product Assurance which require cross functional coordination within Ferguson groups, as well as outside the organization.; Ability to work well independently and as a team.; Communicate compliance policies and guidelines to category management, legal and designated departments.
Communication Scope
Excellent communication skills (oral, written and telephone skills).; Effective listening and interpersonal skills.; Poise and maturity to interact with management, vendors, and customers.
Process & Methodology
Manage larger projects within Product Assurance, Ability to prioritize, multitask and manage deadlines.
Full Job Description
**Job Posting:** Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. ## **Job Objective:** Support the efforts of the Product Assurance team specific to Product Quality and Compliance, with the goal to ensure the products we sell comply with all market and legal requirements, are safe, meet or exceed industry standards and specifications, and are sourced from vendors that comply with our overall requirements. Will also apply quality tools and techniques for preventing and investigating product quality issues and facilitate improvements to our products and processes. ## **Location:** This role is approved for remote work. Must be able to work east coast hours. ## **Responsibilities:** ## **General:** * Work with other engineers and analysts on a cohesive team to accomplish goals and proactively drive product quality and compliance from the inception stage. * Manage larger projects within Product Assurance which require cross functional coordination within Ferguson groups, as well as outside the organization. * Offer outstanding customer service to internal and external customers with product assu
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