Abound
consumer lending
ProductAssociate
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“Product Associate at Abound. Skills: product launch readiness, operational scalability, product analysis, stakeholder management. ensure mortgage and lending products are launch-ready and operable at scale. Work closely with Operations, Product, Data Science and Engineering teams to ensure mortgage and lending products, features, and customer journeys are fully supported at launch and operationally scalable”
Industry & Context.
Structured problem-solver who can break down messy, real-world problems; investigating customer and partner issues, identifying root causes; Analyse operational data to identify recurring problems and improvement opportunities; Form clear hypotheses from data and help test improvements
What They're Looking For.
Must Have
top-tier STEM or Economics graduate (computer science, engineering, mathematics, physics, economics, or similar), 0–2 years of experience, including internships, placements, or early-career roles with real responsibility, Practical experience beyond academia, e. g. internships, startups, consulting projects, fintech, data, or operational roles, analytical skills and comfort working with data, Excel skills are a must have, Structured problem-solver who can break down messy, real-world problems, Technically curious and comfortable working with systems, Clear communicator who can work effectively with both technical and non-technical teams, take ownership and follow through until problems are actually solved, comfortable working in ambiguity and don’t wait for perfect instructions, care deeply about customer outcomes and operational reality, speak up when something doesn’t make sense and help fix it, willing to put in extra effort at key moments (e. g. launches, live incidents)
Nice to Have
Python or equivalent skills are a plus
What You'll Do.
ensure mortgage and lending products are launch-ready and operable at scale
Work closely with Operations
Data Science and Engineering teams to ensure mortgage and lending products
and customer journeys are fully supported at launch and operationally scalable
define and document operational processes
and workflows allow teams to support customers effectively
Act as a key point of contact during launches and early post-launch periods
helping triage and resolve live issues
Support BAU product operations by investigating customer and partner issues
identifying root causes
and working with engineering and product to fix them
Analyse operational data to identify recurring problems and improvement opportunities
Help ensure issues are properly closed out
Support Product Managers with discovery
delivery coordination
and partner onboarding
Help with product testing
and regression checks
and data pipelines work in practice
Analyse product performance across conversion
Build dashboards and ad-hoc analyses to support decision-making
Form clear hypotheses from data and help test improvements
How You'll Work.
Team & Collaboration
Work closely with Operations, Product, Engineering, Data Science and commercial stakeholders; Work closely with Operations, Product, Data Science and Engineering teams; work effectively with both technical and non-technical teams
Communication Scope
Clear communicator who can work effectively with both technical and non-technical teams
Process & Methodology
delivery coordination
Full Job Description
About Abound We’re redefining consumer lending in the UK, and beyond. Using advanced AI and Open Banking data, we make fair, affordable personal finance available to more people. While traditional lenders rely almost entirely on credit scores, we look at the full financial picture - how much you spend, and what you can afford to repay to build a deeper, more accurate understanding of each customer's unique financial situation. And we've shown it works at scale. We’ve issued over £1.3bn in loans directly to customers while delivering market-leading credit performance - for every 10 defaults the industry expects, we see only 3. We also reached profitability just 2.5 years after launch. Backed by £2bn+ of funding from top-tier investors including Citi, GSR Ventures, and Deutsche Bank, we’re recognised as one of Europe’s fastest-growing fintechs (Sifted, CNBC). Now, we’re expanding into new markets and product lines - and we’re looking for ambitious people who want to learn fast, take ownership, and grow with us. About the role We’re expanding access to affordable credit and we’re doing it by launching new lending products that genuinely move the needle. We launch products at a rapid speed, often working with other leading fintechs and consumer / ecommerce companies to offer affordable credit at the right point in the customer journey. We operate in a fast-moving, highly regulated environment where products must work end-to-end from day one—not just technically, but operationally for customers. As a Product Associate within our mortgage team, you will play a critical role in making sure our products are launch-ready and operable at scale. You’ll work closely with Operations, Product, Engineering, Data Science and commercial stakeholders to ensure new mortgage and lending products are launch-ready, operationally scalable, and fully supported across the customer journey from day one This role is designed for top-tier STEM or Economics graduates who want to build a deep un
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