Lovable

Marketing

ProductandTechnicalCommunications

San Francisco, California, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Product and Technical Communications at Lovable. Skills: Product communications, Technical communications, Trust communications, Incident response. Own trust, security, and incident communications. Own Lovable’s trust narrative”

Industry & Context.

Marketing
Problems you'll solve

Connect dots; See around corners

Eligibility Requirements

Be on call when something breaks, Draft incident communication at speed, Bring judgment to communication timing and content

What They're Looking For.

Must Have

5–8 years of experience in communications, Product launches experience, Trust or incident communications experience, Technology company experience, Launch processes experience, Incident response management experience, Media relationships in the tech ecosystem experience, Technical fluency, Curiosity about the product, Understanding of how software products work, Experience running product comms at a fast-moving technology company, Experience building systems to stay ahead of product teams, Experience running a tight launch process, Trust and incident comms experience, Experience working on or alongside security, privacy, or trust and safety teams, Experience crafting external communications during a product incident, Media relationships in the tech and AI ecosystem, Clear, concise, and technical writing skills, Ability to connect dots and see around corners, Hands-on, agile, and low-ego approach, Ability to work effectively across time zones, Ability to build relationships with product shipping teams, Curiosity, Data-driven approach, Willingness to step into work outside of role boundaries, Ability to work smarter with AI

Nice to Have

Understanding of AI infrastructure, Experience with AI infrastructure, Experience with developer tools, Experience with enterprise technology

What You'll Do.

and incident communications

Own Lovable’s trust narrative

Manage external response during incidents

Lead product launch communications

Own earned media strategy for launches

Shape positioning with product marketing

Develop press materials

Pitch product stories

Build a repeatable launch engine

Develop relationships with earned media and creators

Get product into hands of journalists and creators

Develop spokesperson platforms for leadership

Prep leadership for media and conferences

Help leadership become recognized voices

Own product-level partner integration comms

Coordinate comms for technical integrations

Build analyst and technical influencer relationships

Ensure product news travels beyond traditional media

Reach audiences on Substacks and podcasts

Reach audiences with technical creators

Reach audiences in communities

How You'll Work.

Team & Collaboration

Work alongside the Head of Communications; Work with a cross-functional team; Work closely with product marketing; Partner with product marketing; Partner with partnerships; Work effectively across time zones; Build relationships with product shipping teams

Communication Scope

Write clearly, concisely, and technically; Write precise, human, and accessible copy; Communicate complex subjects; Communicate sensitive situations

Process & Methodology

Manage launch processes, Coordinate launch timelines, Build a repeatable launch engine

Full Job Description

TL;DR - Lovable ships fast. When millions of people build real businesses on your platform, both the product story and the trust story have to be airtight. You’ll own product and technical communications that makes sure this is the case: launches, trust and incident response, and the narrative that connects what we build to why it matters. WHY LOVABLE? For decades, the ability to build software belonged to a tiny fraction of the population: the people with the credentials, the technical training, the access. Everyone else had to wait, or pay, or give up. Lovable is the counterargument. We exist for the 99%: the people with ideas who were locked out of software creation until now. Over 50 million projects have been built on the platform. Hundreds of thousands of people pay for it. The product handles real infrastructure, not only prototypes: authentication, databases, payments, and deployment. People run real businesses on Lovable, which means the stakes when something breaks are real too. The comms challenge: you need to be credible with engineers and journalists who cover AI infrastructure, while also making the product story accessible to a much broader audience, and you need to be the person the company turns to when a product incident becomes a reputational moment. The right person will find that combination energizing. WHAT YOU’LL DO Own trust, security, and incident communications. People build real businesses on Lovable, and their confidence in the platform is existential to ours. You’ll own Lovable’s trust narrative in earned and new media, proactively telling the story of how we think about security, privacy, reliability, and platform safety. And when something doesn’t go as planned, you’ll be the comms lead in the room, working alongside the Head of Communications to manage the external response with a cross-functional team. Lead product launch communications. When Lovable ships something new, you own the earned media strategy around it, including knowing

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