Playtech
gaming
ProdOpsTeamLeader
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“ProdOps Team Leader at Playtech. Skills: DevOps, SRE, Team Leadership, Operational Excellence, Cloud Services (AWS), Container Orchestration (Kubernetes), Infrastructure as Code (Terraform). Overseeing and guiding the operational processes that support production environments. Ensuring seamless product delivery and stability”
Industry & Context.
Resolve most complex DevOps tasks
What They're Looking For.
Must Have
Bachelor’s Degree in Computer Science or Engineering, 5+ years’ experience as a DevOps engineer or SRE engineer, 1+ years of leading/management experience, Fluent verbal and writing communication skills in English, Understanding of the ITIL framework, Hands-on experience working with production environments with zero tolerance for errors, Experience in Linux, Docker, Configuration management tools (Ansible, Puppet), CI/CD tools (Git, Jenkins), Cloud services (AWS), Orchestration technologies (Kubernetes, Nomad), Experience writing infrastructure as code (IaC) using Terraform, Experience with monitoring systems (Grafana, Prometheus, Nagios/Sensu), Experience with logging solutions (Elastic Stack, Loki)
Nice to Have
Experience supporting web applications with microservices architecture, including Akka cluster management and monitoring, Knowledge of NoSQL database support (MongoDB, Couchbase), NGINX server management, Programming skills in Python, Worked in a global, multilingual organization
What You'll Do.
Overseeing and guiding the operational processes that support production environments
Ensuring seamless product delivery and stability
Leading a team of Product Operations engineers
Driving operational excellence
Implementing best practices
Fostering continuous improvement
Resolving complex DevOps tasks
Conducting a comprehensive audit of existing service-management processes
Developing a clear plan for process improvement
Establishing key operational performance indicators
Creating a plan to track
Providing immediate response for any alert
Liaising with SL1/SL3
3rd parties and internal stakeholders
Providing regular reports to direct manager
How You'll Work.
Team & Collaboration
Lead the team of Product Operations engineers; Liaise with SL1/SL3, 3rd parties and internal stakeholders; Interact effectively with senior management, technical subject matter experts, and business stakeholders; Supportive and collaborative team environment
Communication Scope
Excellent communication skills; Fluent verbal and writing communication skills in English; Interact effectively with senior management, technical subject matter experts, and business stakeholders
Process & Methodology
Develop a clear plan for their improvement, Create a clear plan to track, measure, and improve them
Full Job Description
About Playtech Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B and B2C businesses. Both divisions leverage Playtech’s proprietary technology to deliver innovative products and services to ensure a safe, engaging, and entertaining gaming experience. Playtech is the gaming industry's leading technology company delivering business intelligence-driven gaming software, services, content, and platform technology across the industry. Read more about who we are and what we do here: [www.playtechpeople.com](http://www.playtechpeople.com/) Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Recognizing differences and ensuring our processes are transparent is the core of Playtech's overall commitment to responsible business practices. Playtech is looking for a proactive Product Operation Team Leader with strong technical expertise and excellent communication skills. As the Product Operation Team Lead, you will be responsible for overseeing and guiding the operational processes that support our production environments, ensuring seamless product delivery and stability. You will lead a team of engineers, driving operational excellence, implementing best practices, and fostering continuous improvement. Your influential mission. You will... * Resolve most complex DevOps tasks. * Lead the team of Product Operations engineers. * Conduct a comprehensive audit of existing service‑management processes and develop a clear plan for their improvement. * Establish key operational performance indicators and create a clear plan to track, measure, and improve them. * Provide immediate respond for any alert. * Liaise with SL1/SL3, 3rd parties and internal stakeholders. * Provide regular reports to direct manager. ## Qualifications
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