Optimove

Marketing

ProdOps&SupportEngineer

Tallinn, Harju, Estonia
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“ProdOps & Support Engineer at Optimove. Skills: ProdOps, Support Engineering, SQL, ETL processes, data QA and analysis, configuration management, customer issue resolution. Monitor, maintain and support Optimove’s production environment. Integration projects and requests from customers (data and application-oriented)”

Industry & Context.

Marketing
Problems you'll solve

problem-solver; self-learning and problem-solving abilities

What They're Looking For.

Must Have

Outstanding technical skills, Experience with SQL, Fast learner looking to be exposed to, and to work with, new technologies, interpersonal and communication skills, Team player with self-learning and problem-solving abilities, Agile, highly motivated, exceptional work ethics, ambitious, a super-multitasker and with a sense of responsibility to follow through on tasks, Ability to learn quickly in a fast-pasted environment, and come up with creative ideas for improvements, familiar with software technologies (such as web and mobile SDK, APIs, SQL, JSON, HTML, JavaScript), attention to details and ability to effectively articulate technical challenges and solutions

Nice to Have

Experience working with enterprise-grade customers, Experience debugging issues in web applications – logs, networking, etc., Experience with monitoring tools (DataDog, Kibana, Elastic), Understanding of networking terminologies and functionality such as DNS, http, ports etc., Experience in SaaS B2b

What You'll Do.

maintain and support Optimove’s production environment

Integration projects and requests from customers (data and application-oriented)

Investigate and debug ETL processes

Conduct data QA and analysis

Perform configuration management

Create robust and scalable processes

Communicate directly with customers to solve technical issues

How You'll Work.

Team & Collaboration

Team player

Communication Scope

interpersonal and communication skills; talk about technology, even with non-technical people in a clear and coherent way; effectively articulate technical challenges and solutions

Full Job Description

At Optimove, we believe people are capable of more than a single job description. You’re not hired just to fill a position- you’re empowered to shape it, grow it, and make it your own. We call this being Positionless. And Positionless isn’t just our culture. It’s our product. Optimove is the creator of Positionless Marketing, an AI-powered platform that gives every marketer the power to analyze, create, launch, and optimize independently. The result is faster execution, deeper personalization, and 88% greater campaign efficiency. Recognized as a Visionary in Gartner’s Magic Quadrant, we partner with leading brands like Sephora, Staples, and Entain. Today, more than 550 Optimovers across NYC, London, Tel Aviv, Scotland, Brazil, Estonia, and beyond are building the future of marketing together, in an environment that actively encourages ownership and growth, with two out of every three managers promoted from within. If you’re looking for a place where you can do more, be more, come grow with us. We are looking for a talented and data-driven ProdOps and Support Engineer – an energetic self-starter and problem-solver with outstanding technical skills, and interested in growing and learning from the best. Responsibilities: Monitor, maintain and support Optimove’s production environment. A key person for integration projects and requests from customers (data and application-oriented). Investigate and debug ETL processes. Conduct data QA and analysis (Snowflake, MsSQL, BigQuery). Perform configuration management. Create robust and scalable processes. Communicate directly with customers to solve technical issues. Requirements: Outstanding technical skills. Experience with SQL. Fast learner looking to be exposed to, and to work with, new technologies. Strong interpersonal and communication skills. Team player with self-learning and problem-solving abilities. Agile, highly motivated, exceptional work ethics, ambitious, a super-multitasker and with a sense of responsibility to

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