ADCI
Fulfillment Operations Management, Risk Family, Logistics
ProdComplianceSr.Associate,GlobalSolutions&RiskCompliance(GSRC)
Neural analysis suggests this role is
optimal for Senior candidates.
“Prod Compliance Sr. Associate, Global Solutions & Risk Compliance (GSRC) at ADCI. Skills: Risk compliance, Product classification, Data analysis. Review product information. Cross-check regulatory documentation”
What You'll Achieve.
Meet Quality targets; Meet Productivity targets; Meet Service Level Agreement targets
Industry & Context.
Problem-solving skills; Find solutions through logic; Find solutions through intuition; Find solutions through creativity; Find solutions through design thinking; Investigation; Research; Diving deep to seek facts
What They're Looking For.
Must Have
Knowledge of Excel, Basic understanding of SQL, Knowledgeable in CRM tools, Attention to detail, Problem-solving skills, Commitment to investigation, Ability to understand data, English proficiency
Nice to Have
2+ year work experience in BPO, Advanced Excel skills, Knowledge of database querying, Experience as quality auditor, Experience with data analysis
What You'll Do.
Review product information
Cross-check regulatory documentation
Ensure compliance requirements
Address deviations from SOPs
Seek guidance from manager
Maintain detailed records
Prioritize work using reports
Identify opportunities for improvement
Collaborate to reduce manual effort
Automate reports using Excel
Share feedback on SOPs
Participate in knowledge-sharing sessions
Support peers by answering queries
Provide process-level training
How You'll Work.
Team & Collaboration
Work closely with manager; Collaborate with partner teams
Full Job Description
The Global Solutions and Risk Compliance (GSRC) organization is a component of Amazon's operations, dedicated to ensuring the compliance of its products and services worldwide. GSRC's core mission is to keep customers, partners, and associates safe while protecting the company from legal and regulatory risks. With a diverse global team spanning across India, China, Poland, Romania, Netherlands, Jordan, Philippines and Costa Rica, GSRC partners with its stakeholders to classify products and ensure regulatory and legal compliance for product listings. GSRC raises the bar on quality by implementing operational changes matching the everchanging regulatory space. The team designs global, consistent, and scalable solutions and prioritize a blend between technology-driven and human decision-making processes. GSRC believes that innovation thrives on diversity, fostering an inclusive and equitable culture that empowers employees with opportunities for learning and development. Key job responsibilities As a Senior Compliance Associate, your responsibility is reviewing the latest product information as per Standard Operations Procedures (SOP) and cross-checking it against the relevant regulatory documentation. Using various Amazon-specific tools and systems you classify the products to ensure they meet the necessary compliance requirements for availability on Amazon. Throughout the day, you work closely with your manager and the Process Experts and address any deviations from standard SOPs, seeking their guidance when necessary. You maintain detailed records of your assigned tasks and utilize standardized reports to prioritize your work, ensuring you meet Quality, Productivity and Service Level Agreement targets. You may identify opportunities for improvement and collaborate with partner teams to explore ways to reduce manual effort, such as automating reports using Excel queries. You share feedback on the team's SOPs, contributing to the ongoing refinement of the operational
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