ADCI
E-Commerce
ProdComplianceSr.Associate,GlobalSolutions&RiskCompliance(GSRC)
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“Prod Compliance Sr. Associate, Global Solutions & Risk Compliance (GSRC) at ADCI. Skills: Risk Compliance, Product compliance, Regulatory documentation. Review product information as per SOP. Cross-check product information against regulatory documentation”
What You'll Achieve.
Meet Quality targets; Meet Productivity targets; Meet Service Level Agreement targets
Industry & Context.
Problem-solving; Diving deep; Research
What They're Looking For.
Must Have
Bachelor degree in Business, Finance, Engineering or similar fields, English proficiency in verbal and written communication, Ability to use Microsoft Excel tool, Basic understanding of SQL, Knowledgeable in Customer Relationship Management tools, Attention to detail and ability to analyze and identify patterns, Problem-solving skills, Commitment to investigation, research, and diving deep, Ability to understand, interpret, critique, analyses and communicate data
Nice to Have
Knowledge of consumer product compliance processes and regulations, Experience in regulatory compliance management with government agencies, 2+ year work experience in Business Process Outsourcing, Advanced Excel skills (VBA), Knowledge of database querying (SQL), Experience as a quality auditor, Experience with data analysis in quantitative fields, Experience building data and decision support systems
What You'll Do.
Review product information as per SOP
Cross-check product information against regulatory documentation
Classify products to ensure compliance
Address deviations from standard SOPs
Seek guidance when necessary
Maintain detailed records of assigned tasks
Utilize standardized reports to prioritize work
Productivity and Service Level Agreement targets
Identify opportunities for improvement
Collaborate with partner teams to reduce manual effort
Automate reports using Excel queries
Share feedback on team's SOPs
Contribute to refinement of operational processes
Participate in knowledge-sharing sessions
Support peers by answering queries
Provide process-level training
How You'll Work.
Team & Collaboration
Work with manager; Work with Process Experts; Collaborate with partner teams
Communication Scope
Verbal communication; Written communication
Full Job Description
The Global Solutions and Risk Compliance (GSRC) organization is a component of Amazon's operations, dedicated to ensuring the compliance of its products and services worldwide. GSRC's core mission is to keep customers, partners, and associates safe while protecting the company from legal and regulatory risks. With a diverse global team spanning across India, China, Poland, Romania, Netherlands, Jordan, Philippines and Costa Rica, GSRC partners with its stakeholders to classify products and ensure regulatory and legal compliance for product listings. GSRC raises the bar on quality by implementing operational changes matching the everchanging regulatory space. The team designs global, consistent, and scalable solutions and prioritize a blend between technology-driven and human decision-making processes. GSRC believes that innovation thrives on diversity, fostering an inclusive and equitable culture that empowers employees with opportunities for learning and development. Key job responsibilities As a Senior Compliance Associate, your responsibility is reviewing the latest product information as per Standard Operations Procedures (SOP) and cross-checking it against the relevant regulatory documentation. Using various Amazon-specific tools and systems you classify the products to ensure they meet the necessary compliance requirements for availability on Amazon. Throughout the day, you work closely with your manager and the Process Experts and address any deviations from standard SOPs, seeking their guidance when necessary. You maintain detailed records of your assigned tasks and utilize standardized reports to prioritize your work, ensuring you meet Quality, Productivity and Service Level Agreement targets. You may identify opportunities for improvement and collaborate with partner teams to explore ways to reduce manual effort, such as automating reports using Excel queries. You share feedback on the team's SOPs, contributing to the ongoing refinement of the operational
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