ICP-Dalian branch
Editorial, Writing, Content Management, Risk Family, customer trust and partner support
ProdComplianceSpecialistI,RISCOps
“Prod Compliance Specialist I, RISC Ops at ICP-Dalian branch. Skills: Compliance, Operations, Process improvement, Seller engagement. Deliver professional advisory services. Conduct proactive 1:1 compliance coaching”
What You'll Achieve.
Build seller compliance capabilities; Eliminate guesswork behind document rejections; Provide human expertise for cases; Deliver specialized compliance expertise; Bridge complex regulations and global seller growth; Resolve ambiguous policy interpretation cases; Drive operational excellence; Build sustainable compliance capabilities; Address systemic compliance; Improve seller compliance; Drive strategic initiatives; Provide definitive answers on document rejections; Provide definitive answers on repeat-denied appeals; Provide definitive answers on documentation edge cases
Industry & Context.
Root cause analysis; Identify capability gaps; Investigate root causes; Resolve ambiguous policy interpretation cases; Handle escalations; Provide definitive answers
What They're Looking For.
Must Have
Experience in a training role, Analytical skills, Attention to detail, Effective communication abilities, Communicating clearly with leadership, Communicating with stakeholders, Communicating with cross-functional teams, Knowledge of Microsoft Office Suite, Speak, write, and read fluently in English, Ability to take direction in English, 3+ years of data-driven business operations processes experience
Nice to Have
Bachelor's degree in Law, 3+ years of Product Safety & Compliance Law experience, Experience working with global and cross-functional teams, Speak, write, and read fluently in Japanese, Experience in Account Management, Experience in Vendor Management, Experience in Business Development, Experience in Consulting
What You'll Do.
Deliver professional advisory services
Conduct proactive 1:1 compliance coaching
Identify capability gaps
Investigate root causes
Provide tailored solutions
Build sustainable compliance capabilities
Conduct direct seller engagement
Adapt presentation style
Innovate training methodologies
Develop approaches to address systemic compliance
Create and maintain workflows
Lead process transformation initiatives
Develop scalable solutions
Perform root cause analysis
Develop data-driven recommendations
Improve seller compliance
Take ownership of complex projects
Take ownership of workflows
Drive cross-team process improvement initiatives
Influence stakeholders
Drive strategic initiatives
Provide definitive answers
Create sophisticated training materials
Communicate complex topics clearly
Contribute seller insights
Contribute ground-truth data
Refine AI-driven self-service tools
Loop learnings back into automation
Loop learnings back into process improvement
How You'll Work.
Team & Collaboration
Internal collaboration; Cross-functional teams; Program teams; Ops teams; TSE collaboration; AGS collaboration; Account Management collaboration; Seller Support collaboration; Global teams; Cross-functional teams
Communication Scope
Clear communication; Concise communication; Confident presentation; Clear rationale; Complex topics communication
Process & Methodology
Process transformation initiatives, Complex projects
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