Splitero

Processor

$94k+ San Diego, California, United States Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Processor at Splitero. Skills: Loan processing, Customer service, Pipeline management. Reviewing applications and supporting documentation. Proactively communicating with homeowners, teammates, and third-party vendors”

What You'll Achieve.

meet and exceed production targets; Meeting or exceeding established production goals; Key Performance Metrics and standards

Industry & Context.

Problems you'll solve

ability to independently problem solve

What They're Looking For.

Must Have

3+ years of experience in loan processing

Nice to Have

Familiarity with home equity investments, Experience using a robust CRM such as Salesforce, working with mortgage and real estate third-party vendors including title, valuation, and credit, Experience working in a service-oriented role with high-volume customer contact, verbal and written customer service skills, Communication skills that go beyond the basics, active listening, the ability to convey complex information in a clear and straightforward way, understanding homeowner needs and responding appropriately, staying composed under pressure, communicating with empathy, ability to independently problem solve, prioritize, manage your workload to meet deadlines, escalating appropriately when needed, A team-first mentality, genuine enthusiasm for fast-paced environments, embrace change with resiliency, bring positivity and inclusivity to everything you do

What You'll Do.

Reviewing applications and supporting documentation

Proactively communicating with homeowners

and third-party vendors

Ordering and reviewing information from various third-party vendors

Thoroughly processing and preparing files for underwriter review

proactively driving UW-conditioned items forward through to closing

Working cross-functionally with team members

Managing and prioritizing a pipeline of homeowners

Meeting or exceeding established production goals

How You'll Work.

Team & Collaboration

cross-functional partnerships; clear, consistent communication with homeowners, teammates, and third-party partners

Communication Scope

verbal and written customer service skills; Communication skills that go beyond the basics; active listening; the ability to convey complex information in a clear and straightforward way; understanding homeowner needs and responding appropriately; staying composed under pressure; communicating with empathy

Process & Methodology

Manage pipeline, Prioritize workload

Full Job Description

About the Job As a Processor at Splitero, you will support homeowners who have applied for our Home Equity Investment (HEI), a modern alternative to traditional financing with no income requirements or monthly payments, by preparing files for underwriter review. In this fast-paced, performance-driven role, you’ll take ownership of your pipeline and consistently work to meet and exceed production targets. This position blends traditional processing with elements of underwriting and sales, requiring a proactive, detail-oriented, tech-savvy professional with title curative knowledge who can multitask effectively while delivering a stellar experience to the homeowners you help. Strong cross-functional partnerships and clear, consistent communication with homeowners, teammates, and third-party partners are critical to advancing files and ensuring a seamless experience from application through closing. This role offers on-target earnings of $94,000+ per year, including a competitive hourly base plus uncapped monthly commissions tied directly to the number of homeowners you help close each month. Reviewing applications and supporting documentation to ensure completeness and accuracy Proactively communicating with homeowners, teammates, and third-party vendors to discuss file-related items, set expectations, and obtain missing or incomplete documentation Ordering and reviewing information from various third-party vendors, including title reports, valuations and credit reports Thoroughly processing and preparing files for underwriter review, ensuring each submission is clean, complete, and accurate. Then proactively driving UW-conditioned items forward through to closing in compliance with Splitero guidelines, policies, and procedures Working cross-functionally with team members to deliver a seamless homeowner experience from file submission through closing Managing and prioritizing a pipeline of homeowners in various stages of the approval and funding process Meeting or exc

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