NCS Australia

Information Technology And Services

ProcessRedesignSpecialist(Lean/ContinuousImprovement)

A$135–185k ~AI est. Sydney, New South Wales, Australia FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for mid candidates.

The Brief

“Process Redesign Specialist (Lean / Continuous Improvement) at NCS Australia. Skills: Process improvement, Lean methodologies, Stakeholder engagement. Analyze current-state processes. Identify process inefficiencies”

What You'll Achieve.

Deliver tangible business outcomes; Deliver measurable improvements

Industry & Context.

Information Technology And Services
Problems you'll solve

Root cause analysis

Eligibility Requirements

Probity checks, Police checks

What They're Looking For.

Must Have

Proven experience delivering end-to-end process improvement outcomes, Demonstrated ability to own and independently deliver process redesign workstreams, Experience working in complex transformation environments, Ability to identify root causes and implement practical, measurable improvements, Stakeholder engagement and workshop facilitation skills, Clear, concise communicator with a focus on outcomes rather than theory, Valid work rights for Australia, Willing to undergo background checking process

Nice to Have

Lean Six Sigma Green Belt or Black Belt, Experience in customer-focused or high-volume operational environments

What You'll Do.

Analyze current-state processes

Identify process inefficiencies

Design future-state solutions

Implement future-state solutions

Drive alignment to implement practical improvements

Own workstreams end-to-end

Deliver measurable improvements

How You'll Work.

Team & Collaboration

Working closely with stakeholders

Communication Scope

Outcome focused communication

Process & Methodology

Workstream ownership

Full Job Description

About us: We are NCS Australia! We have brought together Australia’s best tech talent, working as one to harness technology and advance our communities, to make the extraordinary happen. We're proud of our rich history of partnering with our clients to develop end to end digital technology solutions to accelerate their transformation and innovation journey. For over 40+ years our diverse global teams have delivered large-scale, mission-critical, multi-platform projects to governments and enterprises. We are looking for an experienced practitioner to join a team focused on redesigning critical business processes across large-scale, complex environments. This is a hands-on, delivery-focused role suited to someone that can own workstreams end-to-end and deliver measurable improvements. You will be responsible for analysing current-state processes, identifying inefficiencies, and designing and implementing future-state solutions that drive tangible business outcomes. Working closely with stakeholders, you will lead workshops, uncover root causes using Lean methodologies, and drive alignment to implement practical improvements. This role requires someone who is comfortable operating in a consulting-style environment - taking ownership of a workstream, working through ambiguity, and delivering results with minimal oversight. This is not a Business Analyst role. We are specifically looking for individuals who have delivered process improvement outcomes in complex environments, not just documented or mapped processes. You should be able to clearly articulate what was broken, what you changed, and the measurable impact your work delivered. ## Qualifications * Proven experience delivering end-to-end process improvement outcomes, not just process mapping or documentation. * Strong Lean Six Sigma capability (Green Belt or Black Belt preferred) with hands-on application. * Demonstrated ability to own and independently deliver process redesign workstreams. * Experience working in

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