ProcessOptimization&Automation,AVP

## _**Job Description:**_ **Job Title: Process Optimization & Automation** **Corporate Title: AVP** **Location: Jaipur, India** **Role Description** * Drive process excellence and automation initiatives across Operations to improve efficiency, reduce risk, and enable scalable solutions. * This role will focus on designing end-to-end process flows, identifying automation opportunities, and partnering with Operations, Technology, and Transformation teams to deliver impactful solutions aligned to the Book of Work (BOW). **What we’ll offer you** As part of our flexible scheme, here are just some of the benefits that you’ll enjoy * Best in class leave policy * Gender neutral parental leaves * 100% reimbursement under childcare assistance benefit (gender neutral) * Sponsorship for Industry relevant certifications and education * Employee Assistance Program for you and your family members * Comprehensive Hospitalization Insurance for you and your dependents * Accident and Term life Insurance * Complementary Health screening for 35 yrs. and above **Your key responsibilities** * Map, design, and continuously improve end-to-end operational process flows across key functions * Identify automation opportunities leveraging tools such as Power Automate, RPA, and AI-driven solutions; build business cases and prioritize initiatives * Partner with Operations teams to understand current pain points and translate them into scalable automation solutions * Drive implementation of automation use cases ensuring alignment with risk, control, and compliance standards * Coordinate with Technology, COO, and Transformation teams to deliver automation projects within agreed timelines * Establish standard process documentation and governance for process design and automation initiatives * Track and report automation benefits (FTE savings, productivity gains, error reduction) to senior management * Ensure appropriate controls are embedded in automated processes and support audit/regulatory review