OCBC

financial services

ProcessManagementSpecialist(OpsMISReporting)

Malaysia FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Process Management Specialist (Ops MIS Reporting) at OCBC. Skills: Process management, Process improvement, Regulatory reporting. Submit operations’ regulatory reporting accurately and timely. Prepare Amendment Justification Templates (AJT)”

What You'll Achieve.

Streamline processes; Boost efficiency; Drive business growth; Make a real impact on customers' lives

Industry & Context.

financial services
Problems you'll solve

Analytical skills; Problem-solving skills; Ability to think creatively

What They're Looking For.

Must Have

Degree in Business Administration, Operations Management, or a related field, At least 3 years of experience in process management, operations, or a related field, Proven track record of process improvement and implementation, analytical and problem-solving skills, Excellent communication and interpersonal skills

Nice to Have

Experience with process mapping tools and techniques, such as Lean or Six Sigma

What You'll Do.

Submit operations’ regulatory reporting accurately and timely

Prepare Amendment Justification Templates (AJT)

Review and update Standard Operating Procedures (SOPs)

Adhere to maker-checker controls

Respond to regulatory reporting queries

Analyze business processes for improvement

Design and implement process changes

Develop and maintain process documentation

Monitor and report on process performance

How You'll Work.

Team & Collaboration

Collaborate with various teams; Work closely with stakeholders; Liaise with internal and external stakeholders; Collaborate with IT teams

Communication Scope

Ability to communicate complex ideas simply; Influence others

Full Job Description

# **WHO WE ARE:** As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here. # **Job Title** Process Management Specialist (Ops MIS Reporting) **Why Join** Imagine being part of a team that streamlines processes, boosts efficiency, and drives business growth. As a Process Management Specialist at OCBC, you'll play a key role in transforming our operations and making a real impact on our customers' lives. You'll have the opportunity to work on exciting projects, collaborate with various teams, and develop your skills in a dynamic environment. **How you succeed** * To excel in this role, you'll need to be a process improvement expert who can analyze complex workflows, identify areas for improvement, and implement effective solutions. * You'll work closely with stakeholders to understand their needs, design and implement process changes, and monitor their impact. * Your ability to communicate complex ideas simply and influence others will be crucial to your success. **What you do** * Responsible in submission of operations’ regulatory reporting (e.g. Cash BOP, ROMS) and related tasks in an accura

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