Pepperstone
fintech
ProcessImprovementConsultant
Neural analysis suggests this role is
optimal for Mid candidates.
“Process Improvement Consultant at Pepperstone. Skills: process improvement, cross-functional coordination, stakeholder management, Lean, Six Sigma, BPM methodologies, continuous improvement. Lead end-to-end process improvement initiatives aligned to Pepperstone’s enterprise transformation and technology modernisation goals. Drive cross-functional process reviews, operating model redesign, and workflow optimisation across business and operations”
What You'll Achieve.
measurable outcomes; scalable, efficient, and resilient processes; improvements are embedded and owned by the business; enable growth; strengthen resilience; improve operational performance; measurable outcomes; benefits realisation
Industry & Context.
collaborative problem-solving forums; navigate ambiguity, shifting priorities, and organisational complexity with a structured, disciplined approach
6 month fixed-term contract role, based in Melbourne
What They're Looking For.
Must Have
Proven experience delivering end-to-end process improvement initiatives in complex, cross-functional environments, background in business and operational process optimisation, ideally within technology-enabled or platform-based organisations, Hands-on experience applying Lean, Six Sigma, and/or BPM methodologies in practical, real-world settings, A delivery-focused, “roll-up-your-sleeves” mindset, comfortable operating at both strategic and execution levels, Ability to navigate ambiguity, shifting priorities, and organisational complexity with a structured, disciplined approach, facilitation skills, with experience leading workshops, training sessions, and collaborative problem-solving forums, Confident stakeholder manager with the ability to influence and engage senior leaders, Experience driving governance, planning, and risk management across transformation initiatives, Passion for continuous improvement, with the ability to coach and uplift capability across teams
Nice to Have
Experience delivering change across multiple phases of a transformation lifecycle
What You'll Do.
Lead end-to-end process improvement initiatives aligned to Pepperstone’s enterprise transformation and technology modernisation goals
Drive cross-functional process reviews
operating model redesign
and workflow optimisation across business and operations
Ensure improvements are fully implemented
and embedded into day-to-day operations with clear ownership and measurable outcomes
Partner with stakeholders across business
and technology to understand current-state processes and pain points
and BPM methodologies to deliver structured
outcome-focused improvements
while championing a culture of continuous improvement
Uplift organisational capability through training
and coaching on process thinking and sustainable improvement practices
Define success metrics
track benefits realisation
and ensure alignment with governance
and delivery frameworks
and risks clearly to senior stakeholders
providing visibility across the broader transformation program
How You'll Work.
Team & Collaboration
Working cross-functionally; Partner with stakeholders across business, operations, and technology; facilitation skills, with experience leading workshops, training sessions, and collaborative problem-solving forums; Confident stakeholder manager with the ability to influence and engage senior leaders; uplift capability across teams; Genuinely collaborative and friendly culture
Communication Scope
Communicate progress, insights, and risks clearly to senior stakeholders
Process & Methodology
end-to-end transformation initiatives, ownership from problem definition through to implementation, adoption, and measurable outcomes, governance, planning, and risk management across transformation initiatives, delivery frameworks
Full Job Description
The Pepperstone story started in 2010. We know what it’s like to trade the world’s markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech we’re digital, nimble, connected, and united in our vision to create a better way to trade. We thrive on progress – for our clients and for ourselves. Our organisational culture is ever-evolving, vibrant, diverse, global and results focused. You’ll find our 7000+ team currently across 12 locations and 9 time zones. **The Role ** Our technology team thrives on inclusivity and collaboration, believing that diverse perspectives lead to great solutions. We foster a culture that champions individual growth, professional development, and work-life harmony. We're invested in your success and dedicated to supporting you every step of the way. We encourage our team to bring challenge thinking and fresh ideas to the table and our Agile approach empowers us to focus on outcomes. When we hire someone it's because they bring the skills, attitude and experience we're looking for....so we let you do what you're best at! Join us and be part of a community that's passionate about harnessing technology's potential to drive market leading solutions for our clients. Elevate your career in an environment where your ideas matter, your growth is nurtured, and your potential is limitless. We are undertaking an enterprise transformation to modernise legacy IT systems and build a scalable, resilient technology platform. This newly created role plays a central part in that effort. As a **Process Improvement Consultant** , you will lead hands-on, end-to-end transformation initiatives across business, operations, and technology. You will take ownership from problem definition through to implementation, adoption, and measurable outcomes. Working cross-functionally, you will redesign and uplift critical processes to align with new technology capabilities. The fo
Applying for this Process Improvement Consultant role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Pepperstone?
Real rants from real employees. Read before you apply.