Servicios Comerciales Amazon Mexico S. de R.L. de C.V.
Systems, Quality, Security Engineering, Fulfillment Center, fulfillment ops
ProcessEngineer,ReverseLogistics,AmazonCustomerExcellenceSystem(ACES)
“Process Engineer, Reverse Logistics, Amazon Customer Excellence System (ACES) at Servicios Comerciales Amazon Mexico S. de R.L. de C.V.. Skills: Process engineering, Reverse logistics, Continuous improvement. Design initiatives from scratch. Drive testing and pilot studies”
What You'll Achieve.
Minimize variation between shifts; Deliver OP performance; Improve input metrics; Deliver productivity gains; Deliver efficiency gains; Cost reduction gains; Achieve business objectives
Industry & Context.
Complex problem solving; Process improvement; Root cause analysis
Travel up to 40%
What They're Looking For.
Must Have
Bachelor's degree or above, 5+ years process improvements experience, 5+ years manager experience in fulfillment center/distribution center environment, Strong verbal and written English and Spanish communication skills (C1+)
Nice to Have
Knowledge of Six Sigma tools, Knowledge of Lean techniques, Knowledge of PMP or similar standards, Experience with data analysis, Experience with advanced Excel, Experience with database analysis, Experience with high-level negotiation, Successful internal and external relationship management, 4+ years delivering cross functional projects, PMP and 4+ years program or project management experience, Lean Six Sigma Green Belt or Black Belt certification, Experience in complex problem solving, Experience working in a tight schedule environment
What You'll Do.
Design initiatives from scratch
Drive testing and pilot studies
Demonstrate ownership for initiatives
Understand initiative in detail
Influence to deliver results
Evaluate performance objectives and metrics
Identify process improvement opportunities
Develop standard operating procedures
Support daily operations
Partner with operational leaders
Execute process improvements
Drive stabilization and standardization
Deliver coaching and process path information
Support reduction of variation
Execute project impacts
Support communication of project impacts
Work with cross-functional teams
Deliver capability development projects
Partner with ACES peers
Review critical inputs
Drive benchmark performance
Evaluate performance metrics
Audit execution to benchmark standards
Teach execution to benchmark standards
Drive execution to benchmark standards
Partner with operational leaders
Execute standard work
Collaborate with cross-functional teams
Deploy network-wide initiatives
Develop KPI reporting
Implement KPI reporting
How You'll Work.
Team & Collaboration
Cross-functional teams; ACES peers; Operations teams; Engineering teams; RME teams; Launch teams
Communication Scope
Verbal communication; Written communication; English communication; Spanish communication; Executive presentations
Process & Methodology
PMP, Program management, Project management
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