Amazon.com Services LLC
Fulfillment Operations Management, Fulfillment Center, fulfillment ops
ProcessAssistant,UTR,XLDS
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Process Assistant, UTR, XLDS at Amazon.com Services LLC. Support others. Mentor others”
What You'll Achieve.
Maintain the highest levels of safety; Maintain the highest levels of quality; Maintain the highest levels of attendance; Maintain the highest levels of performance; Ensure customer orders are delivered at the right time; Ensure customer orders are delivered to the right location
Industry & Context.
Lift up to 49 pounds, Stand and walk during shifts lasting up to 12 hours, Frequently push, pull, squat, bend, and reach, Continuously climb and descend stairs, Work in an environment where the noise level varies, Subject to variable temperatures and weather, Work a flexible schedule, Work weekends, Work overnight shifts, Work overtime as required
What They're Looking For.
Must Have
1+ years of Microsoft Office products and applications experience, Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays, Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach, Work 40 hours/week, and overtime as required, Are 18 years of age or older, 6+ months of leadership experience in a retail, distribution or similar environment
Nice to Have
Experience managing a team of 10+ employees or 1+ year of experience directly managing others, Experience with process improvements (Lean Six Sigma and/or Kaizen), Excellent customer service, communication, and interpersonal skills, A Bachelor’s Degree in Engineering, Operations, Supply Chain/Logistics, or a related field
What You'll Do.
Manage customer delivery promises
Collaborate with all support teams
Develop plans to meet business objectives
How You'll Work.
Team & Collaboration
Collaborate with Safety; Collaborate with Ops Integration; Collaborate with Loss Prevention; Collaborate with Human Resources
Full Job Description
Application deadline: May 22, 2026 Our Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as a Process Assistant. In this role, you will lead and be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key job responsibilities - Support, mentor, and motivate others - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives - Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs - Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments) - Work a flexible schedule (weekends and/or overnight shifts) - Able to work 40 hours/week, and overtime as required. Basic Qualifications: - 1+ years of Microsoft Office products and applications experience - High school or equivalent - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Can lift up to 49 pounds, stand/walk during s
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