Amazon.com Services LLC
Administrative Support, Fulfillment Center, fulfillment ops team
ProcessAssistant,TPA8
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Process Assistant, TPA8 at Amazon.com Services LLC. Skills: Process management, Cross-functional coordination, Vendor management, Stakeholder management, Operational metrics, Resource planning, Continuous improvement. Support department as required. Work in department as required”
What You'll Achieve.
Ensuring successful area performance
Industry & Context.
Problem solving skills; Analytical skills
Work flexible schedule, Work weekends, Work nights, Work holidays, Lift up to 49 pounds, Stand/walk up to 12 hours, Push, pull, squat, bend, reach, Work 40 hours/week, Work overtime, Work safely, Adhere to standards, Communicate effectively, Communicate respectfully, Follow laws, Follow Company policies, Exercise sound judgment, Manage stress, Work respectfully, Exhibit trustworthiness, Exhibit professionalism, Safeguard business operations, Safeguard Company reputation
What They're Looking For.
Must Have
1+ years Microsoft Office products experience, Work a flexible schedule/shift/work area, Can lift up to 49 pounds, Stand/walk during shifts up to 12 hours, Frequently push, pull, squat, bend, and reach, Work 40 hours/week, Work overtime as required
Nice to Have
Education beyond High School, Prior experience managing employees, Experience with an FC kaizen or Shingi event, Willingness to use OE tools and techniques, Experience working in Problem Solve
What You'll Do.
Support department as required
Work in department as required
Support daily management duties
Communicate with suppliers
Provide vacation coverage
Provide policy follow-up
Track ATS/labor hours
Report ATS/labor hours
Assist floor as associate resource
Verify SOP compliance
Ensure area performance
Track associate performance
Report associate performance
Provide associate performance feedback
Participate in Operational Excellence initiatives
Fill in with production duties
Understand daily production goals
Keep work area organized
Identify safety hazards
Address safety hazards
Coach associates to work safely
Participate in safety initiatives
Refer job injuries to area manager
How You'll Work.
Team & Collaboration
Internal suppliers; External suppliers
Communication Scope
Written communication; Verbal communication
Full Job Description
The Process Assistant is assigned to the Area Manager, and will hold responsibilities specific to the different Fulfillment Center areas. Key Job Elements: - Support and work in the department as required - Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers - Providing vacation coverage for Area Managers - Providing policy follow-up, attendance tracking (duties do not extend to discipline) - Tracking and reporting of ATS/labor hours - Assisting the floor as an associate resource, training associates and verifying SOP compliance - Ensuring successful area performance, through tracking, reporting and feedback of associate performance - Participating in Operational Excellence initiatives in some capacity - Filling in as needed with production duties - Fully understanding workflow and daily production goals - Reviewing and updating SOP as required - Assisting in keeping work area clean and organized - Identifying and addressing safety hazards within the work area - Coaching associates to work safely at all times - Participating in safety initiatives - Referring all job injuries immediately to area manager Basic Qualifications: - 1+ years of Microsoft Office products and applications experience - High school or equivalent - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach - Work 40 hours/week, and overtime as required Preferred Qualifications: - Education beyond High School, and/or prior experience managing employees - Excellent interpersonal skills - Demonstrated problem solving skills and analytical skills - Demonstrated communication skills (written and verbal) with all levels of Amazon associates and management - Experience with an FC kaizen or Shingi event - An awarenes
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