Amazon.com Services LLC

Fulfillment Operations Management, Fulfillment Center, transportation shipping logistics

ProcessAssistant,RSR

$47–57k Roswell, New Mexico, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Process Assistant, RSR at Amazon.com Services LLC. Skills: Process management, Cross-functional coordination, Operational metrics. Manage department duties. Allocate labor”

What You'll Achieve.

Ensure successful area performance; Meeting/exceeding departmental goals

Industry & Context.

Fulfillment Operations Management, Fulfillment Center, transportation shipping logistics
Problems you'll solve

Problem solving skills; Analytical skills

Eligibility Requirements

In-role training at an operating site, Training 50+ miles away from home site, Lift up to 49 pounds, Stand/walk during shifts lasting up to 12 hours, Frequently push, pull, squat, bend, and reach

What They're Looking For.

Must Have

1+ years of Microsoft Office products and applications experience, High school or equivalent, Work a flexible schedule/shift/work area, Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, frequently push, pull, squat, bend, and reach, Work 40 hours/week, overtime as required, at least 18 years of age

Nice to Have

Experience leading teams, Experience organizing, prioritizing and scheduling work assignments, Associate’s or Bachelor’s Degree, prior Amazon experience, Awareness and willingness to use OPEX tools and techniques, Demonstrates problem solving and analytical skills, Ability to communicate effectively (written and verbal) across various levels of an organization, History of meeting/exceeding departmental goals

What You'll Do.

Manage department duties

Provide work direction

Communicate with internal and external suppliers

Track and report ATS/labor hours

Assist with production duties

Verify SOP compliance

Ensure successful area performance

Track and report metrics

Assess associate work performance

Provide timely and detailed feedback

Participate in Operational Excellence initiatives

Maintain understanding of workflow

Maintain understanding of daily production goals

Review and update SOP’s

Ensure work areas remain clean

Ensure work areas are properly equipped

Identify safety hazards

Address safety hazards

Participate in safety initiatives

Coach associates on ways to work safely

Report job injuries timely

Provide vacation coverage for Area Managers

How You'll Work.

Team & Collaboration

Internal suppliers; External suppliers

Communication Scope

Communicate effectively

Full Job Description

This position requires in-role training at an operating site which will be 5+ weeks in duration. This training will be located 50+ miles away from the home site location. All travel accommodations for training will be booked and paid for by Amazon. Amazon Process Assistant (Full-time) Since opening our doors in 1995, we’ve been pushing the boundaries of ‘possible’ further and further. Our entire business works hard to delight our customers – from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. That can be described in one of our core Leadership Principles, which is Bias for Action. This means that our teams band together, roll up their sleeves, and aren’t content with just standing still. We’re aiming to become the most customer-centric company on Earth. Rural Super Rural (RSR) is an exciting organization within Amazon dedicated to ensuring our customers receive their deliveries and are satisfied with their service, even in our most remote area. We are a combination of operations and support teams aligned to continually strive to innovate the last mile delivery process while bringing smiles to our customer’s faces. Process Assistants are part of the Last Mile operations in RSR and play a crucial role in this rapidly growing team. Process Assistants are responsible for daily management of department duties including: allocating labor, leading meetings, assigning job duties, providing work direction and communicating with internal and external suppliers. Responsibilities: - Track and report ATS/labor hours - Occasionally assist with production duties, train associates and verify SOP (standard operating procedure) compliance - Ensure successful area performance through tracking and reporting metrics - Independently assess all aspects of associate work performance and provide timely and detailed feedback - Participate in Operational Excellence initiatives - Maintain a full

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