Amazon. com Services LLC
Fulfillment Associate, Fulfillment Center, fulfillment ops team
ProcessAssistant,RSR
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Process Assistant, RSR at Amazon. com Services LLC. Skills: Process management, Operational metrics, Continuous improvement. Allocate labor. Lead meetings”
What You'll Achieve.
Ensure customer satisfaction; Innovate last mile delivery
Industry & Context.
Problem solving skills; Analytical skills
In-role training, Training 50+ miles away, Travel accommodations paid
What They're Looking For.
Must Have
1+ years Microsoft Office, High school or equivalent, Work flexible schedule/shift/work area, Lift up to 49 pounds, Stand/walk during shifts, Push, pull, squat, bend, reach, Work 40 hours/week, Overtime as required
Nice to Have
Associate's or Bachelor's Degree, Prior Amazon experience, Awareness of OPEX tools, Willingness to use OPEX techniques, Demonstrates problem solving skills, Demonstrates analytical skills, Ability to communicate effectively, History of meeting/exceeding goals, Experience leading teams, Provide direction to team members, Independent judgment, Organization skills, Time management skills
What You'll Do.
Provide work direction
Communicate with suppliers
Track ATS/labor hours
Assist with production duties
Verify SOP compliance
Ensure area performance
Assess associate work performance
Participate in initiatives
Maintain workflow understanding
Maintain production goals
Ensure work areas clean
Ensure work areas equipped
Identify safety hazards
Address safety hazards
Participate in safety initiatives
Coach associates on safety
Provide vacation coverage
How You'll Work.
Team & Collaboration
Internal suppliers; External suppliers
Communication Scope
Communicate effectively
Full Job Description
This full-time position requires in-role training at an operating site which will be 5+ weeks in duration. This training will be located 50+ miles away from the home site location. All travel accommodations for training will be booked and paid for by Amazon. Amazon Process Assistant (Full-time) Since opening our virtual doors in 1995, we’ve been pushing the boundaries of ‘possible’ further and further. Our entire business works hard to delight our customers – from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. That can be described in one of our core Leadership Principles, which is Bias for Action. This means that our teams band together, roll up their sleeves, and aren’t content with just standing still. We’re aiming to become the most customer-centric company on Earth. Rural Super Rural (RSR) is an exciting organization within Amazon dedicated to ensuring our customers receive their deliveries and are satisfied with their service, even in our most remote area. We are a combination of operations and support teams aligned to continually strive to innovate the last mile delivery process while bringing smiles to our customer’s faces. Process Assistants are part of the Last Mile operations in RSR and play a crucial role in this rapidly growing team. Process Assistants are responsible for daily management of department duties including: allocating labor, leading meetings, assigning job duties, providing work direction and communicating with internal and external suppliers. Responsibilities: • Track and report ATS/labor hours • Occasionally assist with production duties, train associates and verify SOP (standard operating procedure) compliance • Ensure successful area performance through tracking and reporting metrics • Independently assess all aspects of associate work performance and provide timely and detailed feedback • Participate in Operational Excellence initiatives
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