Amazon Japan G. K.
E-Commerce
ProcessAssistant,EFOperation
“Process Assistant, EF Operation at Amazon Japan G. K.. Skills: Logistics process improvement, External partner collaboration, Operational KPI improvement. Perform daily routine work. Analyze logistics processes”
What You'll Achieve.
Improve operational KPIs; Reduce total costs
Industry & Context.
Root cause analysis; Problem identification; Problem solving
Shift work including weekends, Day shift (8 hours), Late/night shift during busy season (8 hours)
What They're Looking For.
Must Have
Business level Japanese, Excel skills with Pivot and Lookup functions
Nice to Have
Logistics or manufacturing experience, Field improvement project experience, Confident in communication skills, English proficiency (TOEIC 450+)
What You'll Do.
Perform daily routine work
Analyze logistics processes
Improve logistics processes
Improve logistics processes with external partners
Improve operational KPIs
Ensure healthy external site operations
Identify issues from a high-level perspective
Deeply investigate root causes
Solve problems fundamentally
Build sustainable logistics processes
Visit external warehouses proactively
Understand the actual situation
Perform analysis based on correct data
Define problems and challenges independently
Lead problems to resolution
Handle inquiries and issues at the logistics site
Perform system settings
Support external partner site management
Ensure healthy site operations
Secure stable quality
Build logistics processes
Improve logistics processes
Negotiate with 3PL on operational KPIs
Manage shipment plans
Manage personnel allocation
Share site issues with external partners
Support issue resolution
Standardize resolved processes
Pursue cost reduction
Build highly accurate logistics processes
Perform routine tasks and reporting
Work on projects (new business
Perform safety checks
Perform quality control
Verify operations and processes
Manage personnel allocation with 3PL
Create plans for shipping operations with 3PL
Standardize shipping operations
How You'll Work.
Team & Collaboration
External partner collaboration; Work with 3PL
Communication Scope
Discussion; Reading; Writing; Phone calls
Process & Methodology
Process improvement projects
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