Amazon Japan G. K.
Fulfillment / Warehouse Associate, Fulfillment Center, fulfillment ops
ProcessAssistant,EFOperation
“Process Assistant, EF Operation at Amazon Japan G. K.. Skills: Process improvement, External partner management, Operational KPI improvement. Perform daily routine work. Analyze logistics processes”
What You'll Achieve.
Improve operational KPIs; Reduce total costs
Industry & Context.
Root cause analysis; Problem solving
Shift work required, Weekend work required
What They're Looking For.
Must Have
Business level Japanese skill, Excel skills with Pivot and Lookup functions
Nice to Have
Customer-centric problem solving, Respectful interaction with others, Proactive problem identification, Willingness to learn new skills, Contribution to inclusive culture, Logistics industry experience, Manufacturing industry experience, Field improvement project experience, Confident communication skills, English proficiency (TOEIC 450+)
What You'll Do.
Perform daily routine work
Analyze logistics processes
Improve logistics processes
Improve logistics processes with external partners
Improve operational KPIs
Ensure healthy external site operation
Identify issues from a bird's-eye view
Deeply investigate root causes
Fundamentally solve issues
Build sustainable logistics processes
Visit external warehouses proactively
Grasp actual conditions
Perform data-based analysis
Define problems and issues
Lead issues to resolution
Handle inquiries and issues
Perform system configuration
Support external partner site management
Ensure stable quality
Establish logistics processes
Improve logistics processes
Negotiate with 3PL on shipment plans
Manage staffing with 3PL
Share site issues with external partners
Support issue resolution
Standardize resolved processes
Pursue cost reduction
Build highly accurate logistics processes
Perform routine tasks and reporting
Conduct site safety checks
Perform quality control
Verify operations and processes
Manage staffing with 3PL
Create plans for shipping operations with 3PL
Standardize shipping operations
How You'll Work.
Team & Collaboration
External partner collaboration; Work with 3PL
Communication Scope
Discussion; Reading; Writing; Phone support
Process & Methodology
Project management
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