Amazon Commercial Services Pty Ltd
Aviation Security
ProcessAssistant,AUSAviationSecurity(AvSec)
Neural analysis suggests this role is
optimal for Manager candidates.
“Process Assistant, AUS Aviation Security (AvSec) at Amazon Commercial Services Pty Ltd. Skills: Process management, Aviation security, Stakeholder management, Compliance oversight. Support daily management of department duties. Allocate labour”
What You'll Achieve.
Ensure successful area performance
Industry & Context.
Problem-solving; Adapt to unplanned situations
Overnight work, Weekend work, Holiday work, Lifting up to 16 kg, Standing/walking 10–12 hours, Pushing, pulling, squatting, bending, reaching, Government background checks
What They're Looking For.
Must Have
Experience supervising teams, Experience in corporate security management, Experience in transportation/supply chain operations, Experience in aviation security, Work overnight, weekends and holidays, Knowledge of Microsoft Office, Fulfillment of Government background checks, Comfortable lifting up to 16 kg, Standing/walking for up to 10–12 hours, Excellent written and verbal communication, Excellent interpersonal skills, Problem-solving skills, Ability to adapt to unplanned situations, Excellent time management skills
Nice to Have
Experience directly managing others, Previous experience as a Process Assistant, Experience working in distribution, Experience working in warehousing, Experience working in aviation security, Experience with x-ray screening technology, Experience with physical security control, Experience with surveillance systems, Knowledge of Dangerous Goods transportation, Experience with performance metrics, Experience with lean process improvement, Experience with quality assurance programs
What You'll Do.
Support daily management of department duties
Monitor compliance with AvSec RACA program
Apply best practices for secure handling
Apply best practices for transportation of air cargo
Track ATS/labour hours
Report ATS/labour hours
Assist on the floor as an associate resource
Verify SOP compliance
Ensure successful area performance
Track associate productivity
Report associate productivity
Track associate quality
Report associate quality
Track associate safety
Report associate safety
Track associate security
Report associate security
Identify safety hazards
Address safety hazards
Participate in safety initiatives
Coach associates to work safely
Provide policy follow-up
Provide attendance tracking
Assist in keeping work area clean
Assist in keeping work area organised
Participate in Operational Excellence initiatives
How You'll Work.
Team & Collaboration
Liaise with stakeholders; Liaise with internal teams; Liaise with external teams; Coach team members; Train team members; Assist team members
Communication Scope
Written communication; Verbal communication; Interpersonal skills
Full Job Description
Process Assistants are pivotal in ensuring smooth daily operations — supervising shifts, allocating labour, assigning job duties, and liaising with both internal and external stakeholders. This role places a strong emphasis on compliance with the Regulated Air Cargo Agent (RACA) security program, including the processing and security clearance of Amazon air cargo, compliance oversight, and supervision of operational performance. This is a full-time role combining production work and managerial duties. The Aviation Security (AvSec) program runs an overnight operation between 9:00 PM – 12:00 PM (midday), with coverage and flexibility required across these hours. Hours are subject to change based on operational requirements, and weekend work may be required. Key job responsibilities • Support daily management of department duties, including allocating labour, leading meetings, and assigning job duties • Monitor compliance with AvSec RACA program requirements • Apply industry and Amazon best practices for the secure handling and transportation of air cargo • Track and report ATS/labour hours • Assist on the floor as an associate resource — train associates and verify SOP compliance • Ensure successful area performance through tracking, reporting, and feedback on associate productivity, quality, safety, and security • Report and manage risks and incidents; refer all job injuries immediately to the Aviation Security Manager • Identify and address safety hazards within the work area; participate in safety initiatives and coach associates to work safely at all times • Provide policy follow-up and attendance tracking (duties do not extend to discipline) • Assist in keeping the work area clean and organised • Participate in Operational Excellence initiatives Basic Qualifications: - Experience supervising teams - Experience in a combination of the following domains: corporate security management, transportation/supply chain operations or aviation security - Work a variety of h
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